Job Details
Grade: 5A
Salary: £.58 - £28,.83 per annum
Hours: 35 hours per week
Contract Duration: Permanent
Please note: Interviews will be held week commencing 20th October .
This advert has been extended until 12/10/
Role Purpose
We have an exciting opportunity for a highly motivated Customer Advisor to join our Customer Advice and Support Service based at the Peebles Contact Centre and Innerleithen Library Contact Centre. The post is full time and permanent. You will provide advice and support to customers via telephone, email, live chat and face to face on a wide range of council services while delivering exceptional customer service.
Essential
• At least 5 SCE Standard Grades at level 3 or above (or equivalent) including English.
• Commitment and ability to achieve an appropriate level of Customer Service qualification or SVQ level 2.