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It helpdesk specialist

Liverpool (Merseyside)
MFK Recruitment
It
Posted: 15h ago
Offer description

Our global EdTech client seeks an IT Systems Specialist to join their team.

The IT Systems Specialist will work primarily a remote role, however, will be required to commute to the office in Liverpool at least 2/3 times a month.

MFK Recruitment has recruited 4 IT professionals to this company in the past 18 months. As an IT Systems Specialist, the role will ensure seamless onboarding, lead IT infrastructure projects, and support compliance initiatives (SOC2 Type II and ISO 27001 audits). IT Systems Specialist - Main Responsibilities:

* Provision laptops, configure accounts (Google Workspace, JumpCloud, 1Password), and ensure compliance with access policies.

* Project Leadership: Migrate systems (e.g., IT Operations: Troubleshoot issues, manage device inventory, and enforce security policies (MFA, endpoint protection).

* onboarding checklists) and refine IT documentation/knowledge base.

IT Systems Specialist - Requirements:

* 3-5 years in IT support, systems administration, or compliance-focused roles.

* Familiarity with SOC2 Type II and ISO 27001 frameworks (audit processes, control implementation).

* Strong project management skills; IT Systems Specialist - Preferred Requirements (desirables):

* Experience with Google Workspace, MDMs, Vanta, 1Password, Jira, or HubSpot Service Desk.

* Knowledge of scripting (Bash, Python) for task automation.

* IT Systems Specialist - Benefits:

* A chance to work towards an amazing mission of helping students succeed as a team member of a global tech startup.

* Remote first work environment: Ability to work from anywhere in the United Kingdom with flexible hours.

* Generous paid vacation time.

* A chance to travel while working remotely.

* Continuous learning and growth culture with many opportunities to develop professionally.

* Health Benefits including health, dental, vision, company funded life & disability insurance and identity protection.

* Company Pension.

* Professional development opportunities.

* Home Office Set up support with a company laptop & equipment.

* This role is an opportunity to take ownership, grow your skills, and drive meaningful change.

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