Are you a Contract Manager with experience overseeing and managing cleaning services, concierge, security and window cleaning and seeking a new challenge?
We are seeking a Contract Manager who is capable of delivering excellent service delivery with solid financial performance
Location:
Across both mobile teams and large static sites - Barnet, NW10, Hackney, Brent & South London
Salary:
£45,000 + bonus
Benefits:
Electric company car / car allowance / company van + fuel card, 28 days holiday + bank holidays, flexible working (1 day WFH, 2–3 days in field, monthly office visits)
Why This Role Matters:
We're looking for a proactive Contract Manager who takes ownership, raises standards, and brings fresh ideas - not someone who simply maintains the status quo.
You'll lead an Assistant Contract Manager, 2 x Mobile Supervisors and 3 x Static Supervisors .
Your role will involve managing the high-value locations, controlling service delivery through strong systems and keeping the customer confident in our clients ability to deliver the basics consistently.
Responsibilities:
Lead with impact
* Build a culture of pride, fairness and accountability.
* Support and coach mobile teams to raise performance.
* Maintain regular on-site presence to build trust and ensure high standards.
Run the contract like your own business unit:
* Manage budgets, resources and organic growth.
* Oversee subcontractor delivery, including quality checks and evidence validation.
* Conduct monthly KPI meetings with senior customer teams.
* Drive process improvements and train teams on systems.
Build strong customer relationships
* Visit sites regularly and ensure customers feel valued.
* Strengthen confidence in service delivery, especially ahead of renewals.
Grow the contract
* Spot opportunities for upselling (e.g., specialist cleans).
* Encourage teams to log opportunities via the company's operating system.
What We're Looking For
* A confident, forward-thinking Contract Manager who is excited by change and motivated to elevate the accounts they manage.
* Deliver enhanced services and introducing additional bundled services and strong P & L management.
* Experience managing mobile cleaning teams and delivering high standards..
If you have the required experience then we encourage you to apply today