Job Title: Junior IT Support Engineer - Field Based (Peterborough)
Salary: £25,000 - £27,000
Location: Northampton
About the Role
This is a fantastic opportunity for someone starting their IT career and looking to gain real, hands-on experience across a wide range of technologies. You'll be providing on-site support to users, helping to resolve day-to-day IT issues, and learning how to manage systems, hardware, and networks in a live business environment.
You'll receive full training and support from experienced engineers while building your technical skills in Microsoft and networking technologies. This is the ideal role for someone ready to take their first step beyond the service desk and develop a long-term career in IT.
Key Responsibilities
Provide on-site support for users across hardware, software, and network issues
Help install, configure, and maintain computers, printers, and mobile devices
Support Microsoft environments including Windows 10/11, Office 365, and Active Directory
Assist with IT setups, system updates, and troubleshooting tasks
Deliver a friendly and professional service to all users
Get hands-on exposure to networking technologies, including Cisco equipment
Skills and Experience Required
Some experience in IT support (through work, education, or personal projects)
Basic understanding of Windows operating systems and Office 365
Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.)
Strong problem-solving skills and willingness to learn
Excellent communication and people skills
Full UK driving licence and willingness to travel locally
Enhanced DBS check (or willingness to obtain one)
What's on Offer
Salary between £25,000 - £27,000 depending on experience
Car allowance with fuel reimbursed from the start of your commute
Excellent on-the-job training with support from senior engineers
Exposure to Microsoft and Cisco technologies in real-world environments
Clear career progression into senior or specialist IT roles
Supportive, friendly team and long-term career development
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