Are you a driven and organised healthcare professional with a passion for surgical services and operational excellence? We are seeking a proactive Deputy Surgical Clinical Flow Manager to support the smooth running of patient flow across our surgical pathways.
Working closely with the Surgical Clinical Flow Manager and multidisciplinary teams, you will play a key role in managing elective and emergency surgical admissions, coordinating theatre utilisation, and ensuring timely discharge planning. This is a fast-paced role that demands strong leadership, clinical insight, and a commitment to improving patient outcomes.
Main duties of the job
Key Responsibilities
* Coordinate daily surgical flow across ED, inpatient wards, theatres, and recovery areas
* Lead escalation meetings focused on surgical capacity and throughput
* Collaborate with surgical teams, anaesthetics, and bed management to optimise patient placement
* Support discharge planning and reduce delays through proactive liaison with clinical teams
* Monitor real-time data to identify bottlenecks and implement responsive solutions
* Contribute to service improvement initiatives and surgical flow transformation projects
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job responsibilities
About You
* Registered healthcare professional with surgical or acute care experience
* Strong understanding of surgical pathways, theatre scheduling, and patient flow principles
* Excellent communication, negotiation, and decision-making skills
* Able to work under pressure and manage competing priorities with confidence
* Previous experience in a leadership or coordination role is desirable.
Please see job description attached to view main responsibilities and duties of role.
Person Specification
Education and qualifications
* oNursing & Midwifery Council Part 1 of the Register
* Evidence of post basic continuing professional development
* oManagement Qualification
Experience and knowledge
* oUnderstanding of Band 6 role
* oMDT Working
* oAbility to create an excellent learning environment
* oAbility to offer professional guidance to staff
* oKnowledge of Surgical Pathways both elective and Emergency
* oKnowledge of SSDEC / SAU
* oInvolvement in clinical audit initiatives
* oChange management
* oExperience in a variety of healthcare settings
Skills and Abilities
* oVision for the development of this post IT literate
* oAbility to influence and enhance patient care
* oPrioritisation and problem solving skills
* oAbility to develop positive interpersonal relationships with staff at all levels
* oHigh professional standards and understanding of professional issues
Personal Qualities
* oOccupational health clearance to carry out duties of role.
* oAble to use initiative
* oAble to prioritise workload
* oFlexible approach to working hours and duties
* oAdaptable approach to change
* oAmbitious
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
West Suffolk Hospital NHS Foundation Trust
£38,682 to £46,580 a yearPer Annum, Pro Rata
Contract
Permanent
Working pattern
Full-time
Reference number
179-7563521-S
Job locations
West Suffolk Hospital NHS Foundation Trust
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