Overview
We are looking for an experienced and flexible Customer Sales Advisor for 16 hours per week, to work in our Milton Keynes Home & Furniture store. We are looking for a free-thinking, hard-working and passionate individual who will give a one-of-a-kind, outstanding customer experience and truly represent Age UK Milton Keynes in the best possible way. You will be an ambassador for Age UK Milton Keynes products, welcoming customers into the store, assessing their requirements and helping them find new and preloved items that meet their needs.
Responsibilities
* Help our customers find their perfect item with a view to enhance and deliver sales targets
* Showcase an amazing customer experience that enables customers to feel comfortable and relaxed
* Provide key information on items to help match with the customer’s needs
* Deliver high visual merchandising standards; ensuring the store housekeeping standards are continually achieved by using the tools available and adhering to VM guidelines
* General housekeeping, cleaning and furniture moves may be required
* This role includes some key holder responsibilities including opening/closing the store
Qualifications / Person Specification
* Experience within a retail or service environment, particularly with a lifestyle brand would be ideal but not essential
* Flexibility to work weekends and in line with store opening hours and operating needs
* An enthusiasm for furniture and confidence to share this with our customers
* Excellent communication skills, able to build relationships with a diverse team
* Resilience and an energetic approach to work, our Home & Furniture store does get busy, and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock, and deliveries
* Results oriented and proud to contribute to the team by achieving personal and store targets and objectives
* Professional, but also authentic and passionate about what you do
At Age UK Milton Keynes, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
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