Job Description
Administrator
Start date - ASAP
Contract - Initially 3 months
Hours per week - 37 hours per week
Rate of pay - £14.47 per hour
Job Description
The Funding & Compliance Officer will be responsible for managing a rota of staff providing face-to-face services, email, and phone cover. The successful candidate will work with coordinators to ensure the integrity of the database by monitoring data inputting.
Key Responsibilities
1. Manage a rota of staff providing face-to-face service at two locations, email, and phone cover
2. Work with coordinators to ensure the integrity of the database by monitoring data inputting
3. Supervise Customer Service Advisors and coordinate outreach events to promote the service in the community
4. Ensure residents can access the service through enrolment and be part of the team of coordinators
5. Coordinate the rota including cover of reception and the development of the business support operation
6. Ensure that all courses, events, and examinations have a room booked, tutors are supported, and resources are maintained
7. Provide information and reports to the Leadership team, including on outreach and learner feedback
Requirements
8. Experience in providing excellent customer service
9. Strong communication and interpersonal skills
10. Ability to work under pressure and manage multiple tasks
11. Excellent organisational skills and attention to detail
12. Proficient in Microsoft Office Suite
13. Experience in data inputting and database management
Apply Now
If you are an experienced administrator with a passion for customer service and database management, this is the perfect opportunity for you. Apply now and join this company's team of dedicated professionals.