Job overview
1. To maintain a sound working knowledge of the NHS Wales Patient registration system
2. File live/deceased patient medical records in an accurate and timely manner
3. Track, locate and retrieve live/deceased patient medical records.
Main duties of the job
To maintain a sound working knowledge of the NHS Wales Patient registration system and applications and to understand the required routine work procedures, practices and protocols necessary for the function.
To utilise bespoke systems to support the storage and movement of records throughout the course of their work, to; Track, locate and retrieve live/deceased patient medical records.
File live/deceased patient medical records in an accurate and timely manner. To maintain indexing systems pertinent to the storage of in excess of million records stored in multiple storage areas pertaining to all NHS Wales Shared Services Partnership – Primary Care Services (NWSSP-PCS) Offices, live and deceased patient medical records General Medical Practices within Wales.
To have a working knowledge of the General Data Protection Regulation (GDPR), Freedom of Information Act & Caldicott arrangements
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.