Store Manager – Fashion Retail
Location: St. Ives
Lilac Street Limited is a recruitment agency currently supporting this lifestyle fashion brand in their search for a Store Manager.
About the Role
We're looking for an experienced and inspiring Store Manager to lead a dynamic store team and drive commercial success. You'll bring your authentic self to work, foster a positive environment, and encourage others to reach their full potential.
As Store Manager, you'll take full ownership of your store – from creating an exceptional customer experience and developing your team to managing performance and engaging with the local community. This is a hands-on leadership role where you'll lead by example, ensuring every aspect of the store runs smoothly and effectively.
Key Responsibilities
* Coach and develop your team to deliver a welcoming, valuable, and inspiring in-store experience.
* Champion multichannel shopping experiences including click-and-collect services.
* Drive customer engagement through sign-ups, e-receipts, and brand touch points.
* Evaluate floor layouts and product placement, making commercially-driven adjustments.
* Ensure the team has strong product knowledge to assist customers with styling and purchase decisions.
* Uphold brand visual merchandising standards and ensure the shop is always immaculate.
* Identify and act on commercial opportunities to drive sales and profitability.
* Manage shop performance in line with budgets and KPIs.
* Coordinate promotions, trading events, and local market initiatives.
* Develop your team using structured tools and ongoing feedback.
* Create a motivating and collaborative atmosphere focused on achieving results.
* Lead daily briefs, set clear objectives, and ensure effective staff planning.
* Take ownership of recruitment, onboarding, and succession planning.
* Recognise and reward great performance, while supporting continuous development.
* Lead efficient delivery and replenishment processes.
* Oversee accurate stock control and reconciliation, including stocktakes.
* Manage key operational processes such as click-and-collect and store-to-home dispatch.
* Ensure compliance with health and safety standards and act as a main contact for internal and external stakeholders.
Previous Experience
* Proven experience in retail management, ideally within the fashion sector.
* Strong commercial acumen and a results-focused mindset.
* A passion for leading, inspiring, and developing teams.
* Excellent communication and problem-solving skills.
* A proactive and hands-on approach to retail leadership.
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Employee discount
Work Location: In person