Band 3 Switchboard/Receptionist - Northcroft
Previous applicants need not apply.
An exciting opportunity has arisen to assist in providing a high quality reception service at Northcroft. The post holder will act as a first point of contact for all visitors and callers to Northcroft. The post holder will liaise professionally at all times with visitors, patients, medical, nursing, clinical support, clerical and secretarial staff.
Previous experience of working in a reception role is required, as well as a level 2 administration/customer care qualification. You must be able to communicate clearly, both verbally and in writing, and have the ability to work alone or as a team member. You must also be proficient in Microsoft Office applications. Previous experience within the NHS and dealing with the general public would be an advantage.
To provide a full range of reception, switchboard and administrative duties. To be the first point of contact for the public, visitors and service users when contacting Community Services, Steps to Recovery, AOT, HTT and Acute teams across the Birmingham and Solihull Mental Health NHS Foundation Trust.
Working Pattern
* Week 1: Monday 15:30-22:00, Tuesday 17:00-22:00, Wednesday 15:30-22:00, Thursday 15:30-22:00, Saturday 09:00-15:00
* Week 2: Monday 15:30-22:00, Tuesday 17:00-22:00, Sunday 07:30-15:00
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Mental Health Care
Contact: Dharshana Arulselvan, Reception Supervisor
Email: d.arulselvan1@nhs.net | Phone: 01213017400
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