Job Description E-Commerce Manager | Maternity Cover | Telford | £30,000pa | Excellent benefits package Are you an ambitious e-commerce professional ready to take the leap into management? Do you want to make your mark in a fast-growing, award-winning company right here in the Midlands? Look no further— our Client is on the hunt for a talented eCommerce Manager to manage their new European website! Your Role: As the eCommerce Manager, you'll oversee the P&L for the new French website, primarily focused on maximising conversion rates and online sales. Collaborating with the Marketing, Tech, and Logistics teams, you'll ensure a seamless rollout in the French market and drive the online growth strategy. Key Responsibilities: - Manage online trading initiatives and the end-to-end e-commerce operation. - Collaborate with the Marketing Manager on impactful digital marketing campaigns and promotions. - Work with our Tech Manager to create an exceptional UX/UI that keeps customers engaged. - Monitor web stats and generate insightful reports on digital performance. - Maintain and administer the UK & Ireland websites with precision. - Align the website with the wider Groups’ brand and strategy. - Support social media campaigns and manage content updates. - Respond to security and performance issues swiftly. What We Need from You: - Strong understanding of French customer needs and a ideally a French speaker (although this is not essential). - A commercial mindset, able to pinpoint market gaps and opportunities. - Excellent verbal and written communication skills, with the confidence to present at all levels. - Proficiency in data analysis, enabling you to make quick, informed commercial decisions. - Negotiation skills to build professional relationships. - Experience in enhancing customer experience through active listening and feedback implementation. - Familiarity with managing external marketing campaigns across various partners. Here’s What They Offer: - Opportunity to build and lead a thriving department in a rapidly expanding, award-winning company. Hybrid workstyle - Competitive annual leave starting at 23 days plus 8 bank holidays, growing with your length of service. - Enjoy your birthday off—because you deserve it! - Financial support for external training courses, including CIPS and Management courses. - Recognise and celebrate your achievements through Awards and Recognition Schemes. - Access to the pension scheme and enjoyable company events like summer BBQs. - A commitment to your mental and physical well-being, with health practices embedded in the culture. - Work in a dynamic and lively environment with like-minded professionals. Ready to Make a Difference? If you're looking for an incredible opportunity to be part of a market-leading team and believe you have what it takes to excel, don’t hesitate—apply now, or for more information please contact Lydia Johnson at Seymour John on Lydia@Seymourjohn.com or call 07597 561036.