Company Description
Doughlicious The London Dough Company is an innovative platform offering handcrafted, gluten-free certified cookie dough treats. Based in London, we focus on creating versatile and delicious snacks that satisfy cravings, from cookies to gelato-infused delights. Committed to sustainability, our products are made using the finest ingredients and renewable energy. We aim to redefine snacking with our high-quality, tasty, and eco-friendly creations.
Role Description
* This is a full-time, on-site role based in Greater London for an Experienced Production Manager.
At Doughlicious, we're on a mission to create exceptional quality products while continuously improving our operations. As Production Manager, you will take full ownership of manufacturing, materials control, and continuous improvement, ensuring our site runs efficiently every single day. Key responsibilities are as follows:
Production Leadership
* Manage and oversee all production operations across ready to eat and bake cookie dough products
* Develop and manage daily, weekly, and monthly production schedules to meet customer demand and internal targets.
* Champion a culture of operational excellence, efficiency, and continuous improvement on the factory floor
* Liaise closely with NPD, technical, and commercial teams to support new product launches and recipe changes
Food Safety & Quality
* Maintain and champion BRC accreditation standards across all areas of production
* Ensure full compliance with HACCP, GMP, and all relevant food safety legislation
* Work with the technical team to manage non-conformances, root cause analysis, and corrective actions
* Support internal and third-party audits, ensuring the site is audit-ready at all times
* Uphold clean-label and vegan production protocols across relevant product lines
* Ensure full traceability of products from purchase to delivery and all the way through
People Management
* Lead, motivate, and develop a team of production operatives, line leaders, and supervisors (approx. 20–30 staff)
* Conduct regular performance reviews, set clear KPIs, and manage any HR matters in line with company policy
* Coordinate training plans to upskill team members and maintain compliance with food safety and hygiene standards
* Foster a positive, inclusive, and high-performance working culture
Operational Excellence
* Drive OEE (Overall Equipment Effectiveness) improvements and reduce waste across production lines
* Monitor and report on key production KPIs including output, yield, downtime, and labour efficiency
* Oversee equipment maintenance schedules in conjunction with engineering/facilities and ensure PPMs are being carried out to ensure OEE isn't impacted by breakdowns.
* Manage raw material usage in coordination with the procurement and warehouse teams
Essential Requirements
* Minimum 5 years' experience in a Production Manager role within food manufacturing
* Strong working knowledge of BRC Global Standards and food safety management systems (HACCP, GMP)
* Proven experience managing multi-disciplinary production teams in an FMCG environment
* Solid understanding of gluten free and vegan product requirements
* Excellent leadership, communication, and interpersonal skills
* Highly organised with the ability to prioritise, problem-solve, and work under pressure
* Data-driven mindset with experience using production reporting tools and ERP systems for traceability of product
What's on Offer at Doughlicious
* Eligibility to participate in the Doughlicious equity plan — share in the success you help build
* Private medical care on completion of probation
* Competitive salary
* Real career progression opportunity as we scale in the UK and internationally
* A passionate, tight-knit team who care deeply about the product and each other
* Access to our full range of Doughlicious products — naturally