On Board Host for East Midlands Trains (EMR) - Sheffield Station
Pay Rate: £12.60 per hour plus commission
Hours: Full Time
Shifts: Weekend-only shifts between 5 am and 10 pm
Requirements and Responsibilities
* Applicants must be 18 years or over due to certain responsibilities and shift requirements.
* Adaptability to work in a dynamic, fast-paced environment, including long hours and varying shifts.
We are a leading provider of catering and onboard services to the British Railway Industry, with over 40 service centres nationwide and a workforce of over 1000 employees. We are committed to delivering first-class service.
No experience is required; full training will be provided.
As an On Board Host, You Will:
* Provide 'at seat trolley service' on EMR trains, ensuring excellent customer service, managing stock, and handling transactions.
* Travel on assigned trains, assist passengers, meet sales targets independently, and achieve contractual goals.
* Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
* Perform Service Centre duties as directed and engage with passengers.
Benefits of Joining SSP as an Onboard Host:
* Employee Discounts: Up to 50% off at various SSP brands and franchises across the UK, such as M&S, Burger King, Starbucks, Upper Crust, etc.
* Discounts During Work Hours: Up to 75% off.
* Learn While You Earn: Access to award-winning training, apprenticeships, and development programs.
* Internal Growth Opportunities: 70% of our managers are promoted internally.
* Help@Hand App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline.
* Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
* Inclusive Culture: Support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
* Financial Support: UK Pension Plans, Life Assurance, Share Incentives, Cycle to Work, competitive pay, earned pay advances, and loans up to £5000.
* 28 days holiday pro-rata, including Bank Holidays.
* Rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
* Travel Benefits: 4 EMR return tickets per year after probation.
SSP is proud to be an equal-opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.
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