Role Title: Salesforce Data Cloud Technical Architect
Location: London / Manchester / Leeds / Birmingham
Salary: Competitive salary and package dependent on experience
Career Level: Associate Manager to Manager
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance and inclusion and diversity.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO
About the Accenture Salesforce Business Group:
Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years).
The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries. With deep knowledge in the power of Salesforce’s multiple cloud offerings we help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools.
You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way we believe that our customers get the best results from their partnership with us. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.
As a Salesforce Data Cloud Technical Architect, you will:
* Work as part of an integrated Accenture and client team, defining, architecting, designing, delivering and deploying Data Cloud based solutions to our clients
* Design and implement end-to-end data architectures across Salesforce Data Cloud and other Salesforce Core Clouds (Sales, Service, Marketing, Commerce), with a strong focus on data ingestion, unification, and scalable target activation.
* Drive creativity and innovation in solutions to deliver value for clients and Accenture
* Support pre-sales activities including shaping and presenting solutions, and estimating and planning for delivery
* Develop further skills in Salesforce, solutioning, industry expertise and client engagement through hands-on experience and training
* Lead and supervise development teams
We are looking for experience in the following skills:
* Hands-on Salesforce Data Cloud expertise – architecting, designing, and delivering integrated solutions across Sales, Service, Commerce, and Marketing Clouds
* Data ingestion & integration – experience with batch, streaming APIs, connectors, and integration with platforms like GCP/BigQuery, Azure, MuleSoft, and GA4.
* Data unification & identity resolution – skilled in mapping, transforming, and consolidating Salesforce and non-Salesforce data into unified customer profiles.
* Activation & personalization – experience with audience segmentation, data actions, real-time personalization, and multi-channel campaign orchestration.
* AI & analytics enablement – practical experience configuring Einstein Copilot, Prompt Builder, Data Graph, and deploying AI/ML models in Data Cloud.
* Architecture & governance – strong grasp of scalability, performance, security, compliance (GDPR/CCPA), consent management, and Salesforce Trust Layer.
* Certifications & Salesforce ecosystem knowledge – Salesforce Data Cloud Consultant (plus Admin/Marketing/AI certifications), with solid understanding of Sales, Service, Commerce, and Marketing Cloud.
Set yourself apart:
* You have a working knowledge of non-Salesforce Enterprise Customer Data Platforms as a point of comparison
* Active Salesforce community participation and contributions
* An understanding of the CMO and CDO ‘agenda’ – priorities, challenges and KPIs
What’s in it for you
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package.