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Technical support officer

London
Borough of Barnet
Technical support officer
Posted: 30 January
Offer description

Description
About Barnet Council Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centers, vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative – which drive everything we do.
About the role
* To positively contribute to the Planning, Building Control and Street Naming and Numbering service in accordance with the aims, objectives, and priorities of the Council to an agreed quality, performance standards and in a cost-effective manner.

* To carry out a broad range of administrative working and technical support within the Planning, Building Control and Street Naming and Number service by assisting in the provision of a high quality, customer focused service.

* The role is hybrid, attendance at the office is required for fixed days each week. There may be times when it is expected for the post holder to travel outside of the Borough to deliver services on behalf of Barnet.


Please click here to download the Job description for this role. (Right-click and select "Open in new tab" so you can keep the job description open while completing your application)
About you
* Education to GCSE, O Level or equivalent.
* Experience of providing a high standard of customer service and undertaking detailed, intensive work in a busy administrative environment.
* Experience of records management and producing accurate data and documents.
* Previous experience in Planning, Building Control or Street Naming and Numbering or related technical department.

What we offer
* 31 days annual leave, plus public and bank holidays
* Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
* Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
* A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
* Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
* Excellent training and development opportunities
* Employee well- being training programs including confidential employee assistance
How to apply Read the job description and person specification before clicking 'Apply' to commence the online application form. If you would like any further information about the role before applying, please contact Gemma Apan on
Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures, this may include AI Detection Screening, Biometric ID/Right to Work Checks, Qualification and Registration Checks, Up to 6 years of Employment Data and Insights to Accelerate Screening (Konfir), Up to 5 years of Employment History References, DBS (Disclosure & Barring Service) Checks, Credit Checks and Social Media, Sanctions and Occupational Health Screening.
To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and hybrid working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking.
Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at
All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.
Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.
Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

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