Job Description
Responsibilities
* Manage day to day operations and ensure smooth running of Tree Art campus.
* Proactively engage customers and build good rapport through understanding of students and their progress development.
* Engage in effective sales pitch through familiarisation with Tree Art curriculum and programme.
* Support management in planning and executing strategies to increase sales.
* Plan, organise and communicate to customers on the various programme and campus events.
* Serve as customer’s main point of contact and manage communication platforms.
* Responsible for customer enquiries, student enrolment and post‑sales services.
* Coordinate class schedule and arrange for replacement teachers when necessary.
* Monitor student attendance and follow up to arrange for makeup lessons.
* Perform administrative duties including maintaining ERP, student records and tracking withdrawals.
* Share expertise and provide guidance to direct report.
* Motivate and work as a team in the achievement of service excellence and centre targets.
* Liaise with landlord on updates.
* Perform any other duties and responsibilities as assigned by the Operations Director.
Qualifications
* Minimum Diploma in Business, Marketing or a related field.
* Sales experience in industries such as beauty, cosmetics or retail services is highly desirable.
* Fresh graduates with a strong sales acumen are welcome to apply.
* At least 1 year of relevant experience in sales, hospitality, marketing or education.
* Proficient in Microsoft Office (Excel, Word, PowerPoint).
* Excellent communication and interpersonal skills.
* Meticulous, organized and able to multitask.
* Prior experience working with children is an added advantage.
Working Hours
* Monday: Off
* Tuesday to Friday: 1:30 PM to 7:30 PM
* Saturday and Sunday: 9:00 AM to 7:30 PM
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