One of my local government clients is seeking a Housing Debt Recovery Officer to join on a temporary contract. This is a great opportunity for someone with experience in housing debt management or arrears recovery within a local authority or housing association.
Key Responsibilities:
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Manage and process former tenant debt accounts
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Review reports and identify outstanding debts
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Communicate with former tenants via phone, email, and letter to arrange repayments
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Use search tools to carry out debt checks, tenancy history, and trace references
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Dispute recharges where necessary and liaise with internal teams
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Maintain accurate records and update internal systems
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Produce reports and work through workloads methodically
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This role does not require home visits
Requirements:
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Experience in a similar housing or debt recovery role (public sector preferred)
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Strong organisational skills and the ability to work independently
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Excellent communication skills via phone, email, and written correspondence
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Good knowledge of housing systems and Microsoft Office
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Experience disputing recharges is desirable
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd