About Lawsons
Lawsons is the UK’s largest independent fencing, timber, and builders' merchants, operating 35 branches with over 700 employees, achieving a turnover of £165 million. Founded in 1921, Lawsons serves London and the South East of England.
Position Overview
Lawsons is seeking a dynamic and results-oriented individual to lead as the Branch Manager at The Landscape Centre. This pivotal role demands a leader who is committed to driving customer satisfaction, overseeing operational excellence, and fostering a motivated team environment.
Working Hours
44.5 hours across Monday to Friday, including 1 in 2 Saturday mornings 08.00 - 12.00.
Branch Location -
Does Corner, Maldon Road, Ulting, Maldon, CM9 6QQ.
Benefits
* Competitive salary, depending on experience.
* 28 days holiday plus Bank Holidays and an additional Celebration Day.
* Pension scheme and life assurance coverage.
* Employee Assistance Programme for personal support.
* Opportunities for professional development and career progression within Lawsons.
* My Reward, including Online GP Access.
Main Responsibilities and Duties
* Oversee daily branch operations to ensure smooth and efficient functioning.
* Develop and implement strategic business plans to boost branch performance and increase profitability.
* Ensure exceptional customer service by cultivating and maintaining strong relationships with customers and clients.
* Supervise and mentor branch staff, promoting a culture of continuous improvement and professional development.
* Manage inventory levels and oversee stock control processes to prevent losses and maximise sales.
* Implement Health & Safety policies, ensuring compliance with regulations to provide a safe environment for staff and customers alike.
* Analyse financial reports to track branch performance and devise strategies for improvement.
* Collaborate with the central management team to align branch objectives with company goals.
* Lead by example, upholding the values and reputation of Lawsons through integrity and professionalism.
Desired Skills and Experience
* Proven experience in a managerial role within a Builders of Fencing Merchant (essential).
* Strong leadership and communication skills, with the ability to inspire and manage a diverse team.
* Demonstrable experience in setting and reaching key performance indicators (KPIs).
* Strategic mind-set with a focus on driving growth and innovation.
* In-depth knowledge of the industry, including current market trends and competitor analysis.
* Financial acumen, with the ability to interpret financial data and manage budgets effectively.
* Committed to providing exceptional customer experiences and improving customer satisfaction rates.
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