Overview
Join to apply for the Telesales Executive role at TieTalent.
NO COLD CALLING - Training Provided. Location: Chester. Salary: £24,000 - £25,000 basic DOE, plus uncapped commission (Full Time OTE £700-£1,200 per month).
FT Hours: Monday to Friday - 37.5 hours per week (early finish on Fridays), or a 4 day shift pattern Mon to Wed 10:00 - 20:00 and Thursday 10:00 - 19:30 (also 37.5hrs).
PT Hours: Minimum of 20 hours, flexible with daytime/afternoon or evening shifts.
About Us: Money Expert is an independent financial comparison company based in Chester, expanding our team. We are looking for enthusiastic and driven Sales Agents to join our vibrant call centre. You’ll be working with warm leads generated by customers researching options online and requesting call-backs; there is no cold calling involved.
Are you a natural people person? We want you for our Telesales Team. If you’re outgoing, confident, and enjoy talking to others, we’d like to hear from you.
What We Offer as a Telesales Executive
* Competitive base salary with uncapped commission, plus performance-based increases
* Team outings, regular competitions, and spot prizes
* Referral bonuses
* 28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service
* Rapid career progression opportunities (all Sales Managers and Trainers have been promoted internally)
* Continuous support and training
* Company pension plan
* Wellness & Wellbeing program for you and your family
* Cashback scheme
* Christmas and New Year shutdown
* Additional personalised benefits
* On-site parking
Key Responsibilities of a Telesales Executive
* Contact potential or existing customers to discuss competitive tariffs and coverage options
* Evaluate customer satisfaction and suggest alternatives if needed
* Consistently meet and exceed set targets and objectives
* Respond to customer inquiries and address objections
* Maintain a high standard of customer service
Skills & Experience Required
* Experience in Commercial sales is desirable but not essential (training provided)
* Strong fact-finding and problem-solving abilities
* Experience in outbound calls, particularly in telesales or call centres desirable but not essential (hospitality, retail, real estate, customer service or similar industries also suitable)
* Ability to manage a busy and varied workload effectively
* Excellent communication skills
* Track record of success in Telesales or similar roles with a focus on target achievement
* Target-driven with a commitment to delivering excellent customer service
* Comfortable working in a fast-paced, target-oriented environment
* Ability to build strong relationships with customers and colleagues
* Motivated and outgoing with a positive impact on team morale
* Adherence to GDPR guidelines and maintaining high call quality standards
Equal Opportunities
Money Expert is committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.
Ready to Join Us?
If this role sounds like the perfect fit, click "Apply" and become part of our dynamic team.
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