General Manager: Salary: Competitive (DOE) (based on salary benchmarking within similar location/role)
Leeds City Centre - must live within a commutable distance
Full-time, Permanent
Opportunity to shape and lead a brand-new team
Significant scope for growth as the brand expands
Work directly with the owner to help shape the vision and day-to-day operation
Competitive package including free lunch when working in the restaurant.
Are you ready to be the driving force behind one of Leeds most exciting fast food restaurant openings?
Chick-fil-A is preparing to open its first Owner / Operator UK restaurant in the heart of Leeds later this year, and we are looking for a passionate, experienced General Manager to take the reins.
As General Manager you will be key to making decisions and creating a great culture in the restaurant. It's fun, fresh, fast paced, and full of ambition and we need someone who can match that energy.
This is a rare opportunity to come in at the very start, not just to manage a team, but to help build one. You will play a key role in shaping operations, setting standards, and making this new venture a local favourite from day one.
Optimise labour deployment, ensuring the right number of Team Members at the right time
Ensure we have sufficient stock and follow production planning throughout the day & forecast management
Manage waste and recycling
Support potential and develop future managers by owning career growth and succession planning
Develop a culture of care - we are a people-first restaurant
Coach teams to develop exceptional food and drink standards for every guest experience
Ensure relevant training, daily checks, and food protocols are in place
Champion health & safety, food hygiene, and compliance from the get-go
Financial management - own the restaurant P&L to drive topline sales and reduce costs
Hit key operational metrics including team turnover, net promoter score, COGS, and speed of service
Manage our community involvement, owning relationships with charities within local communities
Analyse performance and respond to data with smart, practical improvements
Embrace a growth mindset, taking feedback constructively and applying it to improve your skills and performance
You thrive in fast-moving environments, love building teams, and aren't afraid to get stuck in.
A genuine passion for people, food & hospitality
Proven experience as a fast food, restaurant or hospitality leader - with high standards
A flexible, proactive approach, ready to go the extra mile