Job Description
Scheduling Coordination
* Develop and manage staff schedules to ensure optimal coverage across shifts and departments.
* Adjust schedules dynamically in response to operational needs or incidents.
Security Operations
* Oversee day-to-day security operations, ensuring compliance with safety protocols.
* Liaise with mobile patrol supervisors to monitor access control, surveillance, and incident reporting.
* Conduct regular audits and risk assessments to identify vulnerabilities and recommend improvements.
Performance Monitoring & Reporting
* Track key metrics and KPIs to assess performance and identify trends.
* Prepare regular reports for senior management on operational efficiency, incident frequency, and security status.
* Support continuous improvement initiatives across operations and security.
Qualifications
* Proven experience in operational control, incident management, scheduling, or security coordination.
* Strong organisational and multitasking skills with the ability to remain calm under pressure.
* Familiarity with scheduling software, incident management platforms, and security systems.
* SIA Licence required.
* CCTV Licence
* Excellent communication and decision-making abilities.
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