Job Description
Senior Systems Change Analyst
Fully Remote
Permanent - £30,000 - £35,000
As the Senior Systems Change Analyst you will be joining a dynamic IT team as a Senior Systems Change Analyst, leading and supporting IT projects that drive real impact.
This is a key role focused on supporting new business mobilisations and driving operational change through technology.
Key Responsibilities:
* Support new business mobilisations and service growth
* Manage small-scale IT projects from requirements to delivery
* Collaborate with suppliers and internal teams
* Work across multiple case management and IT systems
What We're Looking For:
* Experience with CRM or case management systems (admin level)
* Project management or business analysis background
* Strong understanding of ITIL change processes
* Confident managing project plans, RAID logs, and budgets
* Great problem-solving skills in IT support or operations
* Willingness to travel occasionally
Desirable:
* ITIL or project management qualifications
* Experience with Mitel VOIP, Caseflow, System 1, ERS, RPA
If you are interested and looking for your next role, please apply with a copy of your CV or email (see below)