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Customer care specialist: proactive calls & solutions

Stoke-on-Trent
AAH Pharmaceuticals
€22,000 a year
Posted: 17h ago
The role

AAH Pharmaceuticals in Stoke-on-Trent is seeking a customer service representative responsible for managing inbound and outbound customer calls. The role includes providing support via telephone or Live Chat, addressing queries, and ensuring compliance with key performance indicators for excellent customer experience.

Successful candidates will demonstrate strong communication skills, problem-solving capabilities, and previous experience in customer service environments. The position offers benefits such as annual leave and employee assistance programs.

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