Introduction:
Here at Enconvo we’re all about communication. As a provider of cloud phone systems, broadband, mobile and IT, we help thousands of businesses to communicate with their colleagues and customers, making business technology, connectivity, and productivity integration easy for organisations as they grow.
As part of the wider European Enreach Group, we have over 1,100 colleagues across Europe and provide leading solutions to businesses of all shapes and sizes.
As a leading telecoms provider, our customers are at the heart of everything we do, and we’re looking for the right person to join us as part of our growing team.
An exciting opportunity has arisen in our sales team and we’re looking for the right person to join us and help us work wonders.
The Role:
We’re looking for an enthusiastic, energetic and self-motivated team player with experience of working in a fast-paced environment to join our sales team.
In the role of a Telesales Executive, you'll be responsible for scheduling high-quality appointments by deeply understanding the customers' requirements and in turn securing appointments for our field sales team.
Tactically targeting specific customers via our CRM, delivering against a set of agreed objectives in line with the sales strategy. This is achieved by having excellent telephone and communication skills, with clarity, confidence, a personable attitude, and professionalism in all customer interactions.
Key Responsibilities as a Telesales Executive:
1. Focus on qualifying and booking appointments for our field sales team.
2. Generate opportunities by contacting potential customers from our CRM database and manage your own pipeline.
3. Achieve and exceed daily, weekly and monthly appointment targets and objectives.
4. Listen to the needs of customers and help find a solution from our product portfolio.
5. Help customers understand the benefits of moving to Enconvo as their preferred business telephony provider.
6. Focus on the effectiveness, efficiency, and quality of appointment activity not just the quantity, closing ratio, conversion ratio, and booking with decision makers.
7. Attend regular training sessions and sales days to improve your product knowledge and self-development.
Who we are looking for:
1. An excellent and personable communicator.
2. Self-starter who is motivated by targets and incentives.
3. Team player who thrives in a fast-paced environment and collaborates well with other teams, to provide a positive customer experience.
4. Someone who is driven by hitting and overachieving targets.
5. Build rapport with customers easily over the telephone.
6. Can spot opportunities and capitalise on them quickly.
7. IT Literate with proven experience of using CRM systems.
8. Resilient and tenacious.
What’s in it for me?
1. 23 days holiday (more for long service) plus an extra day off for your Birthday.
2. Enhanced maternity and paternity pay.
3. Company Pension.
4. Great working hours Monday to Friday, no weekend or evening working.
5. 4.00pm finish on a Friday, earlier if weekly target hit.
6. Life cover.
7. Amazing Savings with Perkbox – access to hundreds of discounts.
8. The ability to develop and progress your career.
9. Be part of a high growth and very exciting European wide group, that prides itself on innovation, collaboration and strong customer focus.
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