Head of Operations – Lead Innovation and Excellence in Telecommunications Location - Wembley, office based Salary - £65000+ Are you an experienced operations leader ready to shape the future of the telecommunications industry? We’re looking for a Head of Operations to lead our National Operations Centre, driving efficiency, innovation, and exceptional service delivery. Why Join Us? As a key player in the telecommunications sector, our Client is dedicated to delivering seamless connectivity and outstanding customer experiences. This is your opportunity to lead a team of 80 professionals, harness cutting-edge technology, and implement strategies that set new benchmarks for operational excellence in telecommunications. Your Key Responsibilities * Operational Leadership: Oversee daily operations within the National Operations Centre, ensuring seamless coordination and efficient allocation of service tasks across telecommunications networks. * Team Leadership: Inspire, develop, and manage a team of 80 skilled professionals, fostering a culture of excellence, innovation, and continuous improvement. * Strategic Contribution: Shape and execute strategies to enhance service delivery, customer satisfaction, and operational efficiency in the fast-paced telecoms environment. * Financial Oversight: Manage the centre's budget, ensuring optimal resource utilization to achieve key performance targets. * C...