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My client is currently seeking an office coordinator/receptionist to work at a busy clinic.
The role requires a flexible candidate who is happy to work both Reception and back office as required.
The working hours are dependant on the needs of the business.
Theshift pattern during the week would be 8am-4pm or 12pm-8pm and weekends 8am-4pm. The office shifts would be 8am-4pm or 9-5pm.
You will be required to work 3/4 days a week over a 7-day period
Paying £12.65ph
Job Purpose:
To support the smooth running of the clinic by coordinating appointments, assisting patients, and ensuring efficient day-to-day operations.
Key Responsibilities:
* Welcome patients and visitors, offering clear guidance and support.
* Handle general administrative tasks, solving issues and keeping things running smoothly.
* Maintain good communication with patients, staff, and management.
* Manage patient appointments, including scheduling, cancellations, and no-shows.
* Respond to inquiries in a friendly and professional manner via phone, email, and in person.
* Assist patients throughout their visit, ensuring they feel comfortable and informed.
* Work closely with doctors, optometrists, and other healthcare professionals.
* Organize patient records and prepare notes for procedures.
* Process payments and update relevant systems.
* Keep accurate records and generate reports when needed.
* Help with general admin duties like filing, scanning, and typing.
* Act as the first point of contact in emergencies and support safety procedures.
* Report maintenance issues as they arise.
* Stay updated on treatments and pricing to provide helpful information.
* Follow company policies and assist management with process improvements.
* Keep common areas tidy and ensure supplies are stocked.
* Offer additional administrative support as required.
Other duties may be assigned as needed.
Please click apply or send a CV to [emailprotected] #J-18808-Ljbffr