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Salesforce PSS Solution Architect, Liverpool
Client: Empiric
Location: Liverpool, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long term project)
Responsibilities
* 12+ years CRM experience with a minimum of 3 years in public sector or Energy & Utilities Services domain
* PSS (Salesforce Public Sector Cloud) implementation experience is mandatory.
* Experience with PSS cloud and good GDS understanding is preferred.
* CRM/Salesforce solution experience is a plus.
* Proven ability to design and optimize business processes and integrate systems.
* Detail-oriented with the ability to learn quickly and adapt to new concepts and technologies.
* Strong verbal, written, presentation, and interpersonal skills.
* Ability to collaborate effectively within a team.
* Act as a Trusted Digital Transformation Advisor for customers.
* Lead business process redesign, roadmap planning, and multi-cloud implementations.
* Assess customer requirements, co-create future vision, and map to Salesforce solutions.
* Guide customers on target architecture, phasing, and transition architecture.
* Provide domain expertise for Salesforce 360 platform solutions.
* Assist in building CRM strategies and roadmaps, supporting quick wins and strategic goals.
* Work with complex business requirements, design, and configure solutions.
* Collaborate with technical teams to determine solution details and value.
* Review and guide design and infrastructure blueprints, identify risks.
* Stay updated on industry trends and Salesforce solutions.
Summary
* The Solution Architect acts as an industry expert on Salesforce Customer 360 Platform within the public sector, energy & utilities industries, translating business strategy into technical deployment.
* Strong industry knowledge and solution skills are essential, with a consultative approach to requirements and strategy development.
* Subject matter expertise may include business strategy, architecture, data, integration, security, cloud, mobile, and analytics.
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