Overview
We are seeking a highly experienced Director of Azure Cloud Services to lead the global strategy, architecture, and operational delivery of our Azure environments. This is a senior leadership role driving innovation, cloud transformation, and next‑generation AI-enabled services across Capita’s global operations.
You will define our cloud vision, lead high-performing international teams, collaborate with Microsoft and key partners, and ensure our platforms are secure, scalable, and resilient. This is a unique opportunity to influence enterprise-wide transformation in a fast-moving, technology-first organisation.
Key Responsibilities
Cloud Strategy & Innovation
* Define & deliver the global Azure cloud strategy aligned to business priorities
* Champion AI, machine learning & modern cloud technology adoption
* Evaluate emerging technologies to evolve cloud capabilities
Architecture & Design
* Architect enterprise Azure solutions across IaaS, PaaS, SaaS & AI
* Ensure cloud platforms are resilient, scalable & secure
* Partner with Microsoft and SMEs to shape cloud architecture
Cloud Transformation
* Modernise legacy systems & enable cloud-native development
* Embed Azure AI services (OpenAI, Cognitive Services, ML) into workflows & apps
Global Operations & Service Delivery
* Lead 24/7 Azure operations ensuring high performance & uptime
* Manage SLAs, service support, incidents & escalations
* Drive automation, monitoring & operational excellence
Security, Governance & Compliance
* Define global cloud governance frameworks & policies
* Collaborate with cybersecurity teams to deliver zero-trust architectures
* Ensure compliance with GDPR, ISO27001, NIST, and regional regulations
Leadership
* Lead, mentor & grow global cloud teams
* Manage cloud financials including budgets & cost optimisation
* Build strong relationships with internal stakeholders & external partners
Candidate Requirements
* Strong IT leadership background with extensive Azure cloud ownership
* Experience managing global cloud operations & distributed teams
* Deep expertise in Azure architecture, AI/ML services & managed service ops
* Exceptional communication & stakeholder management
* Strong financial acumen, especially around cloud cost control
* Proven ability to build modern cloud capabilities at enterprise scale