Job Description
Job Description: As a Fiber Home Installation Engineer at XAD, you will play a crucial role in connecting customers to high-speed fiber broadband. You'll ensure installations are carried out efficiently, to the highest standards, and with a customer-focused approach, as you will be working inside clients' homes. Responsibilities: Installing and configuring fiber optic broadband systems in residential properties.
Testing and troubleshooting to guarantee optimal system performance. Educating customers on system usage and addressing any queries. Adhering to safety and quality standards during installations.
Maintaining accurate records of completed work and reporting issues promptly. Requirements: Certifications: SA001, SA002, S008, S007, SA051C, SA020, Confined Spaces, and NSWRA/SLG are essential. Criminal Record Check - will be required.
Previous experience in fiber installation or telecommunications is preferred. Strong technical aptitude and familiarity with fiber optic tools and systems. Excellent problem-solving and troubleshooting skills.
Outstanding communication and customer service abilities. Full UK driving license. What We Offer: Competitive salary with performance-based incentives.
Based on experience and level of training required to obtain. Company-provided van for work use. Comprehensive training and career progression opportunities.
All tools and equipment su...