Technical Product Manager (PURELAB Market)
Office-based in Lane End, High Wycombe
Permanent, Full-time, Monday - Friday 37 hours
Benefits
* 25 Annual Leave + UK Bank Holidays (with option to buy/sell)
* Pension Scheme
* Private Medical Insurance
* Access to a Private GP
* Company Bonus Scheme
* And much more!
Job Overview
Join our leading water technologies company as Technical Product Manager for the PURELAB range (scientific market). You will shape the technical direction of the portfolio, interpret requirements into specifications, collaborate with engineering teams, support release processes, and ensure product performance. You will also own technical documentation supporting sales, service, and training throughout the product life cycle.
Key Responsibilities
* Technical Ownership and Development: Collaborate closely with Engineering, R&D, and E&I teams to make informed technical trade-offs and decisions; ensure products meet required technical standards and performance expectations; interpret technical requirements and translate them into high‑quality specifications for new and existing products; take technical ownership of the PURELAB product range, including resolving quality issues and supporting technical application enquiries; monitor and optimise technical aspects of the product lifecycle, including development, deployment, maintenance, and upgrades.
* Technical Documentation and Training: Support creation of operator manuals, technical documentation, and training materials; deliver selected technical training to internal and external stakeholders; maintain, document, and share product knowledge across the organisation.
* Stakeholder Collaboration and Communication: Act as a bridge between technical and business stakeholders to align goals and expectations; work closely with the PURELAB Product Manager, Marketing, Technical Support, and Engineering to ensure the product’s technical direction supports business needs; gather and analyse technical feedback from customers and internal teams to inform product improvements and prioritisation.
* Customer Engagement and Market Support: Engage directly with customers to understand technical requirements and provide application‑based support; participate in beta testing phases, providing on‑site technical input and gathering real‑world performance insights; build strong partnerships with customers, distributors, and external networks to support product success.
* Travel: Some global solo travel is required to visit customers for beta testing, technical investigations, and quality‑related activities.
Qualifications
* General Requirements: Degree or equivalent in a science or engineering discipline; ability to present technical information clearly and concisely; logical, structured approach to decision‑making; experience with laboratory, analytical or industrial equipment.
* Skills: Strong cross‑functional collaboration skills; understanding of product life cycle management.
* Personal Attributes: Empathy and a customer‑centred mindset; commitment to continuous improvement; passion for the scientific product portfolio; diligent, detail‑oriented, pragmatic and proactive.
Diversity & Inclusion
At ELGA we are proud to be an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do but also the right thing for our business. We are fully committed to building and maintaining a diverse and inclusive workplace for every colleague. We consider every applicant who meets the minimum requirements, regardless of age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status.
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