To provide administrative, clerical and reception support to the Ward Manager and to the Paediatric Outpatients Department at Wycombe General Hospital.
Main duties of the job
As a key member of the Paediatric Outpatient team you will be responsible for providing administrative, clerical and reception duties to support the staff and service users. Ensure patients details are recorded accurately on our IT systems and deal with telephone enquiries in a professional manner. As this is a patient facing role a friendly and welcoming demeanour and calmness under pressure are essential for this role. A can-do attitude are also absolutely vital for this post as you will need to be approachable and keen to learn any new processeson what is an important area of the hospital.
About us
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.
Person Specification
EDUCATION, QUALIFICATIONS & TRAINING
* Good basic education
EXPERIENCE
* Previous healthcare or customer care experience
* Previous clerical experience
SKILLS, ABILITIES & KNOWLEDGE
* Ability to communicate clearly in spoken English
* Ability to write legibly and clearly in English
* Ability to work without direct supervision and to use initiative appropriately.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Full-time,Part-time,Job share,Flexible working
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