Credit controller

Credit Controller

Location: Leamington Spa
Salary: £25,000- £28,500
Shift pattern: 8:00 am 4:30 pm, 8:30 am 5:00 pm, and 11:30 am 8:00 pm. Youll also work one Saturday out of every seven (9:00am 1:00pm) and one Bank Holiday per year, with time off in lieu provided.

Are you experienced in managing customer accounts and confident in dealing with payments, queries, and debt recovery? Were working with a leading organisation to recruit a Credit Controllerto join their busy and supportive team.
This is a pivotal role where youll take full end-to-end responsibility for a portfolio of customers with more complex requirements. Youll manage everything from onboarding new accounts through to query resolution, payment management, and debt collection, ensuring service standards are consistently high.

About the Credit Controller role:

1. Manage a portfolio of customer accounts from setup through to debt recovery.
2. Resolve customer queries with professionalism and strong objection-handling skills.
3. Collaborate with the collections team on debt handovers as required.
4.