Job Description
Manager – Sales & Service Team
£45k-£50k
* Godalming, Surrey | Office-based | Full-time (37.5 hrs)
* Must be within commuting distance of Godalming
* Occasional travel to Oxted required
* We’re looking for an experienced and driven Sales & Service Team Manager to lead a high-performing team within a vibrant, customer-focused business. This is a fantastic opportunity to join an award-winning organisation known for its quality, service, and strong team culture.The RoleYou’ll lead two front-line teams (circa 10 people) across Godalming and Oxted locations.Your focus will be on:
o Driving new business sales performance
o Delivering excellent client service and retention
o Ensuring operational efficiency and compliance
o Developing a positive, high-performing team culture
Key Responsibilities
o Deliver and exceed team sales targets
o Maintain operational and service standards
o Coach, support and develop team members
o Foster a positive, inclusive and results-driven culture
o Ensure compliance within a regulated environment
o Contribute to the wider Senior Leadership Team
About YouWe’re looking for a confident, proactive leader who can take ownership and make sound decisions.You will have:
o Minimum 3 years’ experience managing teams
o Strong communication and leadership skills
o A coaching mindset with the ability to develop others
o A positive, “can-do” attitude
o High levels of discretion and professionalism
o A full UK driving licence