Company Description An organisation with a strong purpose, vision and goal - we're all about living health confident. Position Resource Planner Worthing, West Sussex – Hybrid Full time, Permanent Up to £30,975 per year plus a £2,000 pro-rata performance-based bonus paid annually Join Abbie, Issy, Tara, - led by our Central Operations Manager; Rosie, and become an integral part of our Field Support Team. On the surface, they pride themselves on being a team that manages multiple priorities and workloads without compromising on overall quality. Under the surface, they are a collaborative and supportive group that work well together and like to have fun whilst achieving their goals. If you choose to join us, you will be responsible for ensuring optimal utilisation of our workforce by creating and managing complex staffing rotas, matching staff skills to required events, and proactively addressing daily changes and staff sickness. This role involves close collaboration with various teams to optimise events and manage capacity, while also identifying opportunities to improve resource efficiency and reduce costs. If you're ready to make a meaningful impact, we’d love to have you on board! What we can offer you in return* A competitive salary of up to £30,975 per year A £2,000 pro rata performance-based bonus, paid annually Four free Health Assessments per year, which can be used by yourself, family or friends A further 50% off any additional testing 23 days annual leave, rising to 25 days after 1 year, and rising an extra day each year up to 28 days – plus bank holidays on top! Sophos@Home protection EAP Scheme Company sick pay scheme Enhanced family leave Life Insurance Employee referral bonus scheme of up to £1,000 Matched company pension (up to 5% or up to capped amount) Cycle to Work Scheme Employee Charity Sponsorship Scheme Discounted Gym Membership Home office allowance – yearly allowance of £130 to make working from home more comfortable! After qualifying period & subject to terms and conditions and/or eligibility. What Your Day To Day Will Look Like Staffing Rotas: Complete complex staffing rotas in line with business requirements. Workforce Utilisation: Ensure full workforce utilisation and productivity. Skill Matching: Match staff skills to required clinics. Daily Management: Manage daily changes, staff sickness, and work to cover events to minimise clinic cancellations against agreed SLAs. Clinic Coverage: Proactively review upcoming events and ensure all clinics are covered. Collaboration: Work with our corporate team to optimise all clinics. Communication: Liaise with relevant teams to communicate rota changes (clinical waste team, courier service, etc.). Leave Management: Manage annual leave. Capacity Management: Support relevant teams with capacity management. Data Analysis: Use dashboards to review staffing numbers and requirements, assist with recruitment, and provide reporting to highlight trends linked to staff forecasting. Efficiency Improvement: Identify opportunities to improve resource efficiency and reduce costs. System Utilisation: Utilise key business systems to manage tickets raised by the Field Team and respond in a timely manner in line with agreed SLAs. Support: Provide ad hoc support on the Field Support telephone line and click-to-chat function, ensuring all queries are dealt with promptly. Workload Organisation: Organise own workloads and priorities on a day-to-day basis. Stakeholder Meetings: Attend meetings with key stakeholders, including suppliers, to deliver feedback and data on best practice and rota optimisation. Process Review: Create and review department processes regularly to ensure efficiency. Working Hours The current rota for this role is 7am to 3pm, Monday to Friday Rota basis - Flexibility will be required as rota may change Hybrid 80/20 split Requirements What we would like to see from you Proven experience in resource planning or a similar role. Strong organisational and time management skills. Excellent communication and interpersonal skills. Ability to work under pressure and manage multiple tasks simultaneously. Proficiency in using business systems and dashboards for data analysis. Problem-solving skills and a proactive approach to managing changes. Ability to collaborate effectively with various teams and stakeholders. Attention to detail and a commitment to maintaining high standards. Please note: All roles at Bluecrest Wellness will require a satisfactory criminal records check as part of our onboarding process Other information The next steps… So, if you think you’ve got some exceptional skills to offer us and Bluecrest feels like a place where you can belong, we’d love to learn more about you. If your application is successful, the next steps will be a call from a member of our recruitment team to have the chance to get to know each other even better! Equal Opportunities Bluecrest Wellness is a proud promoter of the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status or genetic information. We base all our employment decisions on merit, job requirements and organisational needs. Our mission at Bluecrest is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work. Other Info The post you are applying for is exempt from the provision of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001 and therefore all convictions, cautions and bind-overs, including those regarded as ‘spent’, must be declared. We kindly ask recruitment agencies to refrain from contacting us. Any personal information you share with us will be treated in line with our company Privacy Policy. At present we are unable to provide sponsorship of Visa’s for our vacancies