Lloyds Syndicate Client Account Manager
Location: Chelmsford, Essex
Job Type: Permanent
Salary: Not specified
Ref: SJP230751
Job Description:
Manage the most complex client base, including unique lines of business, program structures, and reporting requirements.
Responsibilities:
1. Transactional processing, follow-up, and securing recoveries, collateral, and timely, accurate system entry of all assigned client activities.
2. Manage settlement of funds to and from clients to ensure contractual payment terms are met.
3. Utilize KPIs and system tools to manage brokerage receivables, funding, retention, e-trading, post-booking receipts, ad hoc reporting, and transactional processes to ensure efficient, effective, and compliant service delivery.
4. Collaborate with peers on complex or contentious business developments.
5. Support, train, mentor, and guide team members in service processing.
6. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) is required.
7. Strong verbal and written communication skills for complex interactions with clients, markets, and colleagues at all levels.
8. Ability to work as part of a high-performance team with attention to detail.
9. Effective workload management and expectation setting with clients, with the ability to challenge appropriately using facts and information.
10. Understanding of project management, stakeholder management, and risk management.
11. Ability to engage, influence, and negotiate professionally with clients, markets, and colleagues.
Additional Information:
Excellent package offered. Hybrid working arrangement.
Please submit your CV for the hiring manager's attention.
For further information, please contact Su Partridge FIRP.
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