Site Manager - Social Housing - Main Contractor (Refurbishment Schemes) Harrogate - North Yorkshire £40,000 - £45,000 £4k car allowance benefits bonus 15% (may vary) Prosper Recruitment are working in partnership with a highly successful and market leading main contractor renowned for their expertise in social housing refurbishment and retrofit projects across the North of England & East Midlands who due to new contracts secured are seeking a number of Site Managers for permanent positions to support their growth. As Site Manager the purpose of the role is a deliver a high performing Refurbishment Service including the monitoring of a team of Trade Operatives and Sub-Contractors. You will be responsible for the supervision of a team of trade operatives and sub-contractors delivering a wide range of Refurbishment works. You will be responsible for the efficient use of resources and ensuring that, job planning, appointments, resource allocation, materials, plant and equipment are effectively utilised and continuously improved in accordance with service delivery targets. Responsibilities: Support the Project Manager in compiling all pre-start information. Provide structured approach to project planning; to include health and safety, execution methods and quality Provide project & weekly programme information and KPI's and feed back into monitoring and reporting systems Provide project direction, focus and consistency across the team & project Supervision of the Site Team, including the following areas; Health and Safety Issues are addressed Overall responsibility for site safety, ensuring compliance to SHEQ procedures & responsibilities, & HSE requirements. Manage Quality Control through a structured monitoring process and auditing. Resource allocation and control (in liaison with the Quantity Surveyor) Liaison with the client on both a formal and informal basis Application for all licences, permits etc. and ensuring they are in place to execute the works correctly. Ensuring that site set up works is complied with and all welfare facilities are provided. Co-ordination with sub-contractors and appointment of them in conjunction with the Project Manager and Commercial Team Attendance, preparation and reporting for all meetings in relation to the project To have a clear understanding of the way the job is priced to enable us to take full benefit of any opportunities for variations, change is specification or scope of works to maximise profit. Ensure that systems are put in place in accordance with Company procedure and policy to ensure works are completed in accordance with the company's values including: Endeavour, wherever possible, to resolve difficulties in non-adversarial manner Understand the commercial aims of the project and business plan objectives Provide key information to the commercial team to enable high levels of financial control Produce resource planning and team leadership Undertake appraisals to capture the development needs of each individual, with a focus on succession planning. To provide absence cover in accordance with your Job role and position within the organisation. Ensure the Project Manager is notified of any underperforming employees within the team so where applicable they can be coached/mentored/disciplined as required in order to achieve desired standards in accordance with the employee handbook and Company Policy. Recommend necessary changes to improve performance based on analysis of weekly/daily Key Performance Indicator statistics. Escalate any issue of concern/potential concern to the Contracts Manager as required to ensure a pro-active approach is maintained and service delivery is not impacted. Recommend necessary changes to improve performance based on analysis of weekly/daily Key Performance Indicator statistics. Work with the wider team to aid future decision making and possible improvements to service levels Carry out regular checks on plant and equipment in use on your contracts Take ownership for the swift and effective resolution of customer complaints - escalating issues to the Contracts Manager where appropriate. Ensure all engineers are wearing official company uniform and are well presented on a daily basis Ensure all vehicles are clean/tidy and correct stock levels are maintained Liaise with other Supervisors / Managers to effectively resolve any cross managerial issues within the contract. The Site Manager will refer any complex communication, contractual or technical issues to the Contracts Manager, which cannot be resolved at site level and may have an impact on the Company's reputation or financial performance. Qualifications Higher National Certificate in Building Studies or equivalent experience First Aid at Work SMSTS City and Guilds Trade qualification if applicable (Desirable) Microsoft Office or other relevant IT related qualification (Desirable) Current valid driving licence INDAF