Belmont Recruitment are currently looking for an experienced Civica CX Specialist to join Kirklees Council on an initial 3-6 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
Key Responsibilities
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Gather, analyse, and document business and technical reporting requirements
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Produce clear specifications and acceptance criteria
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Advise stakeholders on the suitability of Civica CX out-of-the-box reports
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Amend and enhance existing SSRS reports
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Design and develop bespoke SSRS reports to meet business needs
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Extract, transform, and model data from CXWarehouse and CXBI
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Ensure reporting outputs meet statutory and regulatory housing requirements
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Work closely with business users, analysts, and technical teams to deliver accurate and timely reporting
Essential Experience & Skills
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Extensive knowledge of Civica CX, including CXWarehouse, CXBI, and SSRS out-of-the-box reports
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Strong understanding of social housing statutory and regulatory reporting requirements
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Proven experience gathering, translating, and documenting business and technical reporting requirements
Please apply with an up to date CV ASAP if this role would be of interest to you