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Up to £24,500 per annum + Overtime + Benefits
We are currently working with a specialist engineering business based in Maidstone.
Due to ongoing growth, they are seeking an Administrator to join their established team on a full-time, permanent basis.
The Administrator will work closely with all operational departments, assisting with day-to-day operations, scheduling works and service activities for the engineering team, and supporting operations management and supervisors.
Responsibilities include:
* Providing outstanding customer service and answering calls and emails professionally
* Raising work orders for customer callouts, PPMs, and related tasks
* Scheduling engineering calls, PPMs, and quoted works, assigning resources to ensure SLA compliance, and booking works with the site
* Applying for permits and hiring equipment as needed
* Collaborating with the Contract Administration team to monitor daily work schedules, optimizing workloads and routes for efficiency and KPI achievement
* Updating relevant customer portals with job status information
The ideal candidate will demonstrate:
* Experience in a busy office environment
* Good IT skills, including Word and Excel
* Excellent communication and telephone skills
* Interpersonal skills and numeracy
* Good UK geographical knowledge
* Ability to work independently and as part of a team
* Reliability and self-motivation
* Ability to build relationships with colleagues and customers
This is a fantastic opportunity for career progression and development.
Working hours are Monday to Friday, 8:30 am to 5:30 pm.
At KHR, we advise reviewing your CV for layout, spelling, and grammar before submitting. If you'd like to highlight specific skills or qualifications, include a cover letter or preface. Please submit a clean Word copy if your CV contains heavy graphics.
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