Our NetSuite platform is becoming a core part of how Finance and Operations run day‑to‑day. As we prepare for go‑live and move into early stabilisation, colleagues don’t just need a system that functions they need someone who can guide them through issues clearly, calmly and with genuine care.
If you enjoy helping people, solving problems and being the person teams trust when something critical needs attention, this role gives you the opportunity to make a meaningful impact. You’ll play a key role in keeping essential finance processes running smoothly, supporting users through a major transition and building confidence in a business‑critical platform.
Mission
This role exists to support the successful go‑live, stabilisation and ongoing evolution of our Oracle NetSuite platform. You’ll help validate data, track issues, guide users through early life, and gradually take ownership of core administration and configuration work.
As the system matures, you’ll contribute to controlled change, improve workflows, support integrations and become a trusted expert for Finance and Operations. Working closely with experienced leaders, you’ll gain genuine end‑to‑end platform depth while shaping how NetSuite supports the business.
What you will deliver in the role
* Support go‑live and early stabilisation, including UAT participation, data validation and issue tracking
* Act as a dependable point of contact during hypercare, ensuring billing, invoicing and other finance processes remain stable
* Take ownership of day‑to‑day NetSuite administration: user management, roles, permissions, workflows, reports and saved searches
* Provide hands‑on support to Finance and Operations, helping colleagues use the system effectively and confidently
* Configure enhancements across forms, fields and workflows to support better user experience and data accuracy
* Support controlled change into Production through proper testing, documentation and approval processes
* Build understanding of integrations with CRM and quoting tools, assisting with troubleshooting data flows and connection points over time
* Create high‑quality documentation to ensure clarity, reduce rework and support long‑term stability
* Experience working with NetSuite and confidence navigating core processes (e.g., order‑to‑cash)
* Exposure to UAT, go‑live support or system change activity
* A reliable, curious mindset and willingness to take ownership
* Familiarity with ITIL‑style incident or change concepts (certification not required)
* Comfortable working with both business users and technical teams
* Ability to ask the right questions, learn quickly and work effectively with systems that are still evolving
* Strong attention to detail and commitment to ensuring data accuracy and platform stability
Why Bytes
At Bytes, you’ll join a supportive, collaborative and high‑trust environment where your contribution genuinely matters. You’ll be working on a platform that is critical to the business and will have the opportunity to build real, end‑to‑end expertise rather than being limited to ticket‑based support.
You’ll have access to experienced leaders who will guide and develop you, while also having the autonomy to shape how the platform grows. With room to learn, experiment and take ownership, you’ll be part of a people‑first, solutions‑led environment that encourages continuous improvement and professional growth.
Ready to apply?
If youre a hands‑on, detail‑driven NetSuite professional who enjoys supporting users, solving issues and taking ownership of a platform that truly matters to the business, we’d love to hear from you.
This is a great opportunity to play a central role in a major system rollout, deepen your NetSuite expertise and help shape the future of our Finance technology landscape.
Apply below or send your CV to jamal.hinds@bytes.co.uk
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