Location: JTL Training Centre Orpington
Working pattern / hours: Full time & permanent. Normal working hours are 35 per week, excluding 1-hour main meal break.
Salary: Starting salary £23,845.
About JTL
JTL is one of the largest work-based training providers in England and Wales. We work with over 8,000 learners and more than 3,000 employers across England and Wales in more than 100 locations. We are an Ofsted recognised Good provider and a registered charity, meaning every penny JTL receive is reinvested into the training we offer.
About the role
Job Purpose:
To provide effective administration and reception support in JTL London South (Orpington) and wider southern regional training centres.
Key Responsibilities and Accountabilities:
* To provide general administration support for the Centre and staff as required.
* Manage and maintain timetabling systems, booking arrangements for workshops, classrooms and meeting rooms for the JTL southern region centres.
* Respond to all incoming telephone calls, ensuring that these are answered promptly and dealt with effectively.
* Receive and challenge where necessary all visitors to the centre, ensuring that their requirements are effectively met and creating a favourable first impression.
* Maintain a safe and secure Centre environment and comply with all necessary policies.
* Deal with incoming and outgoing post as delegated by the Centre Manager.
* Manage and maintain exam bookings and operation including rooming and invigilator arrangements.
* Assist with the collation and updating of the Centre diaries.
* Assist with the administration of the centre stationery and stock.
* Open up and close the Centre from time to time as delegated.
* Actively engage in other such duties, under the discretion of the Training Centre Manager as and when necessary.
* Keep apprentice tracking documents up to date.
* Carry out invoicing and raise Purchase orders.
Person specification:
Essential Requirements:
* GCSE, Maths and English, A-C or equivalent
* Good IT skills
* Good organisational skills
* Good telephone manner
* Good customer facing skills
Desirable:
* Administration experience.
Why join JTL?
At JTL, we believe in nurturing not only our apprentices, but also our employees. We offer a rewarding career path & excellent benefits. We welcome applicants from all sections of the community.
Some of our benefits include:
* 25 days' annual leave plus bank holidays, with extra days for long service and a Christmas shutdown.
* Generous pension scheme with matched contributions and additional employer top-up.
* Life assurance and occupational sick pay.
* Optional private healthcare after probation, plus a free annual health check after three years.
* Gym membership discount scheme, cycle-to-work scheme, and access to an Employee Assistance Programme for you and your family.
* CPD support, including funding for professional qualifications, ongoing training, and paid professional memberships.
* Additional benefits such as a corporate wear allowance, retail discounts, and season ticket loans.
Our Safeguarding Commitment
JTL is committed to safeguarding and promoting the welfare of young people and expects all its employees to share this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
This role requires an Enhanced DBS check.
Ready to make a difference and build a fulfilling career? Apply today