Main area Administration Grade Band 3 Contract Permanent: 08:30 - 17:00 (Monday to Friday Excluding Bank Holidays) Hours Full time - 37.5 hours per week Job ref 419-7215991-PACS-CSD
Site York Hospital Town York Salary £24,937 - £26,598 per annum Salary period Yearly Closing 12/06/2025 23:59
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
* We are KIND
* We are OPEN
* We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
Job overview
Do you want to work at the leading edge of Radiology Information Technology within a friendly and specialist team?
York Teaching Hospitals NHS Foundation Trust has an exciting opportunity for an individual to join the PACS Team as PACS Support Officer.
Working as a PACS support officer you will be primarily responsible for the sharing of confidential patient information with our partner organisations, providing first-line support for our Radiology IT Systems and dealing with enquiries in an effective and timely manner.
You will be a well organised, working in a methodical and structured way at all times, with the ability to think independently and problem solve.
Applicants must demonstrate effective communication skills, enthusiasm for the role, be well-motivated and share a commitment to team working.
The technological remit of the department continues to expand and therefore the candidate would need to be open to continued learning of new systems and processes to meet the technology needs of the diagnostic imaging services.
If you are interested in this position and would like to visit the department or arrange an informal chat to discuss the role further please contact: Tom Skidmore, Radiology IT/PACS Manager on 01904 725569 or e-mail; thomas.skidmore@nhs.net .
Main duties of the job
1.Provide a general system administration support service for the Picture Archive and Communication System (PACS).
2.To accurately input and retrieve data from Radiology IT Systems within the constraints of the Data Protection Act.
3.To communicate with the multi-disciplinary team and other service users with regard to the sending and receiving of images in line with department systems of work.
4.Using the Image Exchange Portal (IEP) to support image exchange with external organisations.
5.To generate encrypted DVDs to allow image sharing with other healthcare providers, patients, teaching and medico legal purposes.
6.To import CD/DVDs from other organisations as required for clinics and on-going treatment. Ensure correct Radiology Information System entries are created for these instances.
7.Sending images to other local Trusts via Direct DICOM push and ensuring appropriate documentation is emailed and correct Radiology Information System entries are created for these instances.
8.Being the central point of contact for administration of the PACS support email account and phone number.
9. To monitor the performance of the disk burner, PACS and the image exchange portal (IEP), reporting all potential and actual faults and hazards.
10. To contribute to the development of training materials and protocol documents within the PACS support function.
Working for our organisation
We offer a range of benefits to support our staff including:
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
* 27 days holiday rising to 33 days (depending on NHS Trust service)
* A variety of different types of paid and unpaid leave covering emergency and planned leave
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
* NHS Car Lease scheme and Cycle to Work scheme
* An extensive range of learning and development opportunities
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr. recruitment@nhs.net .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Education, Qualifications and Training
* 2 ‘A’ levels or NVQ level 3 or equivalent qualifications or experience
* IT related courses / qualifications
Experience & Knowledge Required
* Proven I.T skills with knowledge of 1 or more computer systems
* Previous experience of using PACS
* NHS experience
* Evidence of training others
Skills & Attributes
* Able to communicate with staff at all levels within the organisation
* Ability to learn complex systems quickly
* Ability to work under pressure and to strict timescales
* Able to prioritise work and to work on own initiative
Please note that some of our substantive vacancies may be availableon a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.
DBS Checks
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.
Please note that Volunteers and Bank only staff will not be charged.
The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.
The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone 0300 106 1452 or email sensitive@dbs.gov.uk .
Use of Artificial Intelligence (AI)
Please note, the selection processes at York & Scarborough Teaching Hospitals are in place to ensure we recruit candidates with the right skills and values. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills. You will be required to acknowledge that you are aware of this before submitting your application.
Agile and Flexible Working
We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one – for all posts. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Employee Assistance Programme (EAP)
All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.
Relocation Package
The Trust offers a generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview.
A bit more about us and the surrounding area
York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York - consistently voted one of the best places to live in the UK. We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale - an area covering 3,400 square miles.
Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.
Sponsorship
If you require sponsorship to work in the UK, check you are eligible under the UKVI points based system online. Not all jobs we advertise are eligible for sponsorship.
Employer certification / accreditation badges
Application numbers
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
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