Job Description
The IT Support Technician will provide first-line technical support to staff, ensuring seamless operation of hardware and software systems. This temporary role in the healthcare industry is based in Crowborough and requires a proactive approach to troubleshooting and problem-solving.
Client Details
This small-sized organisation operates within the healthcare sector.
Description
* Provide support to first-line technical support to staff, resolving hardware and software issues efficiently.
* Assist with the installation and configuration of IT equipment, including computers, printers, and mobile devices.
* Monitor and maintain the performance of IT systems, ensuring minimal downtime.
* Log and track support requests, escalating more complex issues to senior team members when necessary.
* Ensure compliance with IT policies and data security protocols in all activities.
Profile
A successful IT Support Technician must have:
* New starter creation within Hybrid Exchange
* MS Office troubleshooting
* Intune device and user management
* Desk support
* MS Teams meeting room support (Yealink and Creston devices)
* Laptop build through autopilot
A successful Junior IT Support Technician should have:
* Proven experience in a similar IT support role, ideally within the healthcare industry.
* Strong knowledge of troubleshooting hardware, software, and network issues.
* Familiarity with IT systems, including Microsoft Office Suite and operating systems.
* Excellent organisational and problem-solving skills.
* An ability to communicate technical information clearly to non-technical users.
* A proactive approach to learning and staying updated with new technology trends.
* Less than 3 years experience
Job Offer
* A daily rate of approximately £130 - £140 depending on experience.
* A supportive and collaborative working environment in Crowborough.
* 5 Days on site - Mandatory
If you are ready to take on this rewarding role as an IT Support Technician, apply today to join this dedicated healthcare team in Crowborough!