Long Term Conditions Clinical Coordinator – NCL Health Alliance Us University College Hospital NHS Trust (UCLH) is looking to employ an experienced, personable and organised clinician to lead a small team offering care coordination to people with multiple long term conditions. This is a maternity leave cover post. You will work within an innovative, multi-disciplinary group and will both initiate and take forward actions to improve the efficiency and effectiveness of patient care. This is part of an evaluated programme of work – the Complex Long Term Conditions Service. The post will be employed by and will sit within UCLH. The programme is being run by the North Central London Health Alliance which carries out joint work on behalf of providers organisations within North Central London. The Health Alliance is hosted by and based within UCLPartners, a health innovation partnership. The Health Alliance is recruiting this role on behalf of UCLH. Please visit our website to find out more about us, our values and how we work. The Role The Complex Long Term Conditions Service (CLTCS) has been developed by the NCL Health Alliance, together with the ICB, as an approach to improve coordination of care for people with complex long-term conditions. We are developing and evaluating a new approach towards the management of multi-morbidity. The LTC clinical coordinator will work with Primary Care Networks (PCNs) and a small team to develop systems and processes to support remote review of High Risk and Complex patients for the PCN, building on their experience of working with people who have LTCs. We are looking for a dynamic clinician or individual with a clinical background to play a critical role as a clinical case coordinator within our friendly and supportive team. Your background might be as a nurse, allied health professional, physician’s associate or mental health practitioner, in primary care, community services, acute care or mental health. You will be familiar with working with people who have long-term conditions. The Programme People with long term conditions (LTCs) account for around half of GP appointments, two thirds of outpatient appointments and 70% of hospital bed days. Within NCL we anticipate that the population of people living with one or more respiratory or metabolic disease will increase by 8%, around 24,000 people, by 2030. People with LTCs value careful coordination, shared decision making, prioritisation and a longer-term perspective. But, too often, what they find is that services are still characterized by siloed ways of working, a focus on acuity and a lack of forward planning. NCL is making significant progress towards improving efficiency, outcomes and quality of care through the Long Term Conditions Locally Commissioned Service (LTC LCS) which aims to embed best practice in the management of LTCs within PCNs. The NCL Health Alliance is working with the ICB to run an LTC programme that aims to design and test an improved model of care to bring change across the system in the management of LTCs. It aims to complement the LTC LCS through supporting coordination of care across acute, community and mental health for the most complex patients. Key Responsibilities Supporting the LTC consultant with coordination and management of patients with complex multi-morbidity, taking responsibility for managing a case-load Regular liaison with a range of consultants and teams across Trusts (including community health and mental health teams) and to support case coordination and management Following-up actions following desktop review Regular contact across a range of GP practices Effective follow-up and monitoring of outcomes Line management of an admin coordinator role Liaison and contact with patients and carers A commitment to equity, diversity and inclusion and an understanding of how these principles apply to this role. You Relevant professional registration Skilled in understanding pathology/test results and referral processes Excellent communication and organisational skills Proficient in use of MS Office and experience with at least one of EMIS, Rio and EPR systems essential Experience of working to integrate care Experience working across organisational and professional boundaries Confident managing complexity and working with consultants Experience of project work Flexible and comfortable working with ambiguity Interest in being part of an evaluated programme Implement policies or guidance for your work area and propose changes to working practices or procedures for your team/function Understand a range of routine work procedures both in and outside your immediate work area Build and maintain excellent and effective working relationships with key stakeholders including senior patient and public representatives, local clinicians and partners across care settings Maintain key team and project documents An understanding of how we support patient and public involvement in our work A commitment to equity, diversity and inclusion and an understanding of how these principles apply to this role Current employment within the NCL system is desirable. Terms and Conditions Job details The LTC Clinical Coordinator is a full-time, fixed-term opportunity as maternity cover to the end of March 2026 (with the possibility of extension), suitable for a Band 8a AHP, nurse, clinical pharmacist, physician associate or manager with clinical/AHP background. The LTC Clinical Coordinator will report to the LTC Consultant. Remuneration for this post is at NHS Band 8a or equivalent. Secondments would be welcome. We offer flexible working arrangements. Our staff combine on-site and remote working, enabling us to come together when it matters most and promote a healthy work-life balance. Please note: The postholder is expected to view this job description as a guide, rather than an exact description of all duties and responsibilities which may be subject to change as our work develops. If you require this information in a different format, please let us know by emailing hr@uclpartners.com Closing date: 9am on Friday 9th May Interview date: 19th or 20th May Diversity and Inclusion We are committed to equality, diversity and inclusion. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and a sense of belonging; and for our work to help tackle wider health inequalities. Read more about our approach. UCLPartners is committed to equal opportunities and all people acting on its behalf must perform their duties in a manner that supports and promotes this commitment. We welcome applications from candidates who are neurodiverse, have a disability or long-term health condition. Once the job closes you may lose access to the job description and person specification, so please download a copy before the closing date.