Cave Hotel stands out from the crowd. Why? Because we like to challenge the conventional. We cherish and nurture the people we work with, which in turn, contributes to the warm and inviting experience our guests enjoy.
We are looking for a passionate and motivating Restaurant Supervisor to join The Firepit's Food and Beverage team.
The role is £15 per hour - with OTE of up to £19ph (based on 40 hour week)
Our OTE reflects the additional earnings you can make through service charge, which is distributed among the team and varies depending on business performance.
DUTIES AND RESPONSIBILITIES:
* Responsible for managing and scheduling staff rotas to ensure alignment with payroll and budget constraints
* Problem Resolution: Handle customer complaints or issues with professionalism and a focus on resolving concerns quickly and efficiently.
* Ensure that all guests receive excellent service and promptly address any concerns or issues to ensure satisfaction.
* Assist restaurant manager/s in the daily restaurant operations, including opening and closing procedures, cleanliness and organisation.
* Monitor the quality of food, presentation, and service standards. Ensure that all health, safety, and hygiene standards are met.
* Help manage inventory and supplies, ensuring stock levels are maintained and that orders are placed in a timely manner to avoid shortages.
* Foster a positive work environment and encourage team communication and collaboration to ensure smooth service.
* Encourage sales and upselling by promoting menu items, specials, and drink pairings to guests.
* Ensure compliance with company policies, procedures, and local regulations regarding food safety, alcohol service, and health standards.
The Firepit is a fine-dining restaurant with a diverse and contemporary sharing-menu delivering renowned dishes from all over the world. Our bold and indulgent sharing menu delivers experimental dishes which do not disappoint. Our inspiration is vibrant and relaxed with an edgy and sophisticated spirit.
If you are passionate about detail? Do you strive for excellence? Then we would love to hear from you.
Job Type: Full-time
Pay: Up to £15.00 per hour
Benefits:
* Additional leave
* Discounted or free food
* Free parking
* On-site parking
Work Location: In person