Overview
We are currently looking for a dedicated and experienced Food & Beverage Supervisor to join our team at voco Belfast an IHG Hotel part of The iNUA Collection Hospitality Group.
As an F&B Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our dining establishments, maintaining our high standards of service, and contributing to the overall guest satisfaction.
Responsibilities
* Oversee daily operations of the Food & Beverage outlets, including restaurant, bar, and meeting and event facilities.
* Supervise and coordinate the activities of the F&B team members, ensuring they adhere to company policies and provide exceptional service to guests.
* Assist in training and development of F&B team members to maintain a skilled and motivated team.
* Monitor inventory levels and assist in ordering supplies to meet operational needs while controlling costs.
* Ensure compliance with health, safety, and sanitation regulations to maintain a clean and hygienic environment.
* Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to their satisfaction.
* Collaborate with the management team to develop and implement strategies for improving F&B offerings, enhancing guest experiences, and driving revenue.
* Conduct regular inspections of the F&B outlets to ensure adherence to quality standards and identify areas for improvement.
* Assist in planning and executing special events, promotions, and other activities to enhance the overall guest experience.
Requirements
* Previous experience in a supervisory role within the Food & Beverage department of a hotel or upscale restaurant.
* Strong leadership and communication skills with the ability to motivate and inspire team members.
* Excellent customer service skills and a passion for delivering memorable dining experiences.
* Proven ability to effectively manage resources, control costs, and maximise profitability.
* Flexibility to work various shifts, including weekends and holidays, as required by the demands of the business.
We offer Industry leading benefits
* The opportunity to work within a renowned hotel collection.
* Discounts worldwide across the IHG portfolio - Employee rates and Friends and Family Rates
* Life Assurance - giving you peace of mind
* 24/7 access to our Employee Assistance Programme
* Enhanced Pension Contribution
* Learning and Development opportunities. Grow with us and start your journey in the hospitality industry.
* Access to employee discounts for you, your family and friends.
* Enhanced Maternity & Paternity Leave
If you are a dynamic individual with a passion for hospitality and a desire to excel in the Food & Beverage industry, we invite you to join our team at The iNUA Collection Hospitality Group.
We look forward to hearing from you.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Restaurants
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