Lower Limb Education and Courses Administrator
NHS AfC: Band 4
Main area Lower Limb Education and Courses Administrator Grade NHS AfC: Band 4 Contract Permanent Hours
* Full time
* Part time
* Flexible working
37.5 hours per week (Full time) Job ref 302-25-7337973SS
Site Wrightington Hospital Town Wrightington Salary £27,485 - £30,162 Per annum Salary period Yearly Closing 31/08/2025 23:59
Choose Well - Choose WWL
Job overview
Recognised as a Centre for Excellence for Orthopaedics, this is an exciting opportunity to join our Lower Limb Education department at Wrightington Hospital as Lower Limb Education and Courses Administrator.
The department delivers courses, educational programmes, visitations, meetings and surgical fellowships in joint replacement. These are in the form of Internal, external and International educational courses and large-scale events.
The post holder will manage the Lower Limb Education department, working closely with Surgeons and Registrars co-ordinating a broad range of new and existing training programmes and complex educational activities.
They will work to a high standard, managing surgical fellowships, medical school elective placements, clinical attachments and visitations for medical staff from the UK and overseas.
They will ensure effective communication with surgeons, registrars, and orthopaedic companies, making decisions to identify future educational objectives and requirements.
They will be expected to work independently and contribute effectively to the “whole team” being flexible in working practice and being able to re-prioritise workload when other team members require support.
The post is full-time vacancy working 37.5 hours per week.
Main duties of the job
Manage external and internal lower limb medical education courses, meetings, and large-scale events including all pre-course marketing, course development, sponsorship and commercial liaison.
Proactively manage the running of the courses efficiently ensuring all runs smoothly, organising audio-visual requirements, catering and hiring of equipment.
Provide online evaluation and certificates to all delegates and faculty and organise ‘Continuing Professional Development’ accreditation (CPD) for all courses from the Royal College of Surgeons. Develop, analyse, and review post-event evaluation and learning outcomes and distribute to conveners and faculty.
To maintain accurate and up to date financial reports to ensure that each course or event is financially viable and profitable.
To manage the lower limb education department on behalf of The John Charnley Trust in terms of Travelling Scholarships, grants, patient information and future leadership programmes. Liaise with the trustees regarding financial matters and the trust website.
To manage the Low Friction Society, maintaining a register of all members and arrange annual meetings for the Low Friction Society.
Responsible for covering NW Regional Revision multidisciplinary team (MDT) coordinator in the event of leave or sickness.
Working for our organisation
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
At WWL we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.
Detailed job description and main responsibilities
Main Responsibilities
· Organising and booking faculty accommodation, meeting rooms, catering, AV technicians, and lab equipment at least 18 months in advance of the course date to ensure availability.
· Strong organisation, planning, and time management skills.
· Attention to detail and critical thinking skills.
· Reviewing course and training plans for accuracy and auditing quality.
· Working with external companies to enable high-quality education and training programmes, and developing close working relationships with these companies.
· Positively representing Wrightington Lower Limb Education Department at meetings and conferences, supporting and promoting the training and education of surgeons.
Communications and Key Working Relationships
· Communicating and understanding cultural or language differences.
· Ability to collate, process, and analyse data with accuracy and diligence.
· Responsible for accepting and processing enquiries received by post, email, and telephone, using judgement and experience to prioritise work.
· Contributing effectively to the whole team, being flexible in working practice and able to re-prioritise workload when other team members require support.
· Communicating with consultants, outside agencies, and all disciplines of work colleagues within the Trust, maintaining good working relationships.
· Producing and distributing course programmes, timetables, and all course-related information.
· Acting as the contact for any course-related issues—negotiating and responding sensitively to all calls. Responsible for patients, delegates, external companies, and faculty on course days.
· Working collaboratively with external medical industries and other agencies via telephone, email, and face-to-face interactions.
· Disseminating information across all levels of personnel through formal meetings, Zoom, Microsoft Teams, email, written, and verbal communication.
· Developing and maintaining relationships with industry partners.
· Setting up project plans and producing monitoring reports.
· Managing contracts, including intellectual property rights, with partners and sub-contractors.
· Prioritising competing workstreams and demands, working under pressure to meet deadlines while maintaining high-quality output.
· Demonstrating excellent communication skills, including a high standard of written English.
· Proficient use of Microsoft Office, including Teams and Dynamics 365.
· Strong communication skills with consultants, staff, and external companies.
· Personal integrity and the ability to handle sensitive and confidential information
Person specification
* Good general level of education (to GCSE level or equivalent to include Mathematics and English grade C or above)
* Experience and knowledge of Microsoft packages (Word, Excel, PowerPoint).
* RSA III typing or equivalent
* Knowledge of medical terminology, AMSPAR or equivalent experience
* Experience of hospital IT systems (HIS, Patient Centre, ORMIS, SECTRA, ORACLE)
* Knowledge of finance reporting or similar financial experience
* Knowledge of HR policies and procedures including sickness and annual leave.
Experience
* Experience of co-ordinating large-scale meetings and events.
* Experience of working in an office environment with minimal supervision.
* Previous experience of working in an NHS organisation or other meetings and events organisation.
* Confident using IT software (Zoom, Teams, Microsoft 365 and ORACLE)
* Experience coaching and training new staff
* Experience of working with a multi-disciplinary team of professionals.
* Working to deadlines within tight time frames and competing demands.
* Previous experience of finance/ budget software.
* Comfortable training new staff within area of expertise
* Experience of Appraisals and development reviews.
Skills
* Ability to communicate in a clear and concise manner both written and verbal.
* Ability to use a range of computer software and systems including Microsoft 365.
* To work both independently and as part of a multi-disciplinary team.
* Ability to work independently under pressure and to clear timelines.
* Ability to prioritise work and organise work for department team.
* Ability to type letters and documents in a specific format and style.
* Attention to detail, high quality of work.
Knowledge
* Knowledge of policies and procedures
* Knowledge of medical terminology with more than one speciality.
* Knowledge of IT systems and programmes.
Additional
* Working unsociable hours when required.
* Motivated and pro-active.
* Demonstrate willingness to change as role evolves.
* Willingness to meet the performance criteria and undertake professional development as role develops.
* Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.
* Professional appearance.
* Ability to converse with Surgeons and senior members of staff
Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online.
The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.
We endeavour to inform all applicants of the outcome of their application by email or SMS text message.
Guidance on Completing Your Application
Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible.
On-Call
Please note that some roles may require you to participate in an on-call rota, if the role is predominantly operational.
WWL has signed up to the Greater Manchester Continuous Service Commitment. and will recognise your continuous or ‘unbroken’ service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service-related benefits.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Louise Benson Job title Directorate Manager Email address louise.benson@wwl.nhs.uk Telephone number 01257256214
If you have problems applying, contact
Address Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone 07786529678
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