An exciting opportunity has arisen for a Housekeeping Assistant Weekends to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.
Staff benefits include, shuttle bus, and more Read more below
Main duties of the job
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
Site wide general housekeeping service ensure that the housekeeping services is of an acceptable level and is consistent across site.
* Carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness or hygiene standards.
* Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.
* Liaise with the Housekeeping Supervisor and House Staff on a daily basis carrying out special requests in relation to Housekeeping.
* Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained informing the Housekeeping Supervisor of stock requiring ordering.
* Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains, and high dusting on a rotating schedule.
* Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.
* Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM)
About us
About Us
The Childrens Trust isthe UKs leading charity for children with acquired brain injury, providingexpert rehabilitation, education, therapy, and care at our national specialistcentre in Tadworth, and to children and their families across the UK, via ourBrain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, weare located just outside of London, close to the M25 (accessible via Junction8, A217 to Tadworth) and easily accessible via National Rail, by way of:Clapham Junction, Sutton, and Epsom.
The work we do ishighly rewarding, and in addition to an attractive salary, we offer a valuablerange of benefits, including, adoption pay, time off for fertility treatment,enhanced paternity leave, paid carers leave, time out days for thoseexperiencing menopause symptoms, time off for gender reassignment.
We also offeradditional annual leave days for those with long service, with entitlementsranging from 35 to 41 days (including bank holidays) depending on your lengthof service.
Other benefits includefree on-site parking; a staff shuttle service from Epsom and Sutton trainstations to Tadworth Court, subsidised cafeteria, on-site staff accommodation(subject to availability), the ability to retain your NHS pension (whereapplicable) or the opportunity to join an alternative scheme, and theopportunity to develop your career in a supportive and collaborativeenvironment.
Job responsibilities
Site wide general housekeeping serviceensure that the housekeeping services is of an acceptable level and isconsistent across site.
Carry out a cleaning service in allocatedbuildings/rooms/areas ensuring that daily tasks are completed according to thestandard operating procedures in relation to the cleanliness/hygiene standards.
Follow infection control procedures whenever carryingout duties and ensure procedures are followed should there be an infectioncontrol outbreak.
Liaise with the Housekeeping Supervisor and HouseStaff on a daily basis carrying out special requests in relation toHousekeeping.
Ensure safe storage of cleaning materials andequipment and sufficient stock is maintained informing the HousekeepingSupervisor of stock requiring ordering.
Assist in the cleaning of communal areas on a dailybasis and cleaning of carpets, curtains, and high dusting on a rotatingschedule.
Ensure that any repairs required to fixtures and fittings arereported to the designated Facilities Helpdesk as soon as possible and anyissues are reported to the Housekeeping Supervisor.
Assist in routinehousekeeping audits as outlined in the planned preventative maintenance (PPM)schedules and ensure any works are to agreed service levels.
Prioritise work to complete assignments in a timely manner.
Assist othermembers of the Site Services and Facilities teams as required.
Undertake other or additional duties that are within your skills andabilities, as the organisation may reasonably require from time to time.
Central Laundry Services/Staff Accommodation
Where resourcing requirements are required toassist in the provision of these services.
Where required work with the HousekeepingLead/Laundry Operatives to process the laundry in a timely and efficient manneraccording to the standard operating procedures ensuring that cleanliness andhygiene standards are met and maintained in the central laundry.
Where required any repairs required to fixtures andfittings are reported to the designated Facilities Helpdesk as soon aspossible.
Where required assist the HousekeepingSupervisor/Assistants to ensure that accommodation is prepared to agreedstandards for guests/staff to move in.
Where required carry out the final check of accommodation on a changeoverday to ensure minimum standards have been met and guests are able to move in.
Highlightany issues regarding tenant occupation to the Housekeeping Supervisor and intheir absence to the Housekeeping Lead (as appropriate).
Training & Development
In conjunction with the Housekeeping Lead throughtraining and development and customer liaison maintain a high standard ofcleanliness.
Attend team meetings with housekeepingand laundry staff.
Attend mandatory training sessions andgain the required certification.
Develop self to improve personal performance within the department.
Meet regularly for performance and development review, identifyinglearning objectives and setting targets, identifying opportunities forprofessional development.
Read all policiesand procedures relevant to working practice and to keep up to date with policychanges as they occur.
Professionalism
Takes action and raises concerns.
Adhere to thepolicies and procedures of The Childrens Trust.
Maintain professional boundaries and professionalism at all times.
Committed to demonstrating the organisations values and behaviours at alltimes.
Health and Safety
The role requires asignificant degree of manual handling and working with house services/laundryequipment.Be responsible foryour own health and safety. Co-operatewith your manager and colleagues on health and safety matters. Maintainknowledge of COSHH requirements. Not interfere withanything that is provided to safeguard health and safety. Comply with theTrusts Health and Safety Policy and Procedures. Participate in riskassessments and audits as required and ensure that all works carried out are incompliance with assessments. Ensure manualhandling procedures are adhered to and regularly reviewed. Attend all mandatorytraining sessions relevant to the role. Provide evidence of all vaccinations (or medical exemption) required forthe post.
Wellbeing and Emotional Resilience
Maintains a positive approach and outlook when dealing with changeand overcoming challenges and problems.
Recognises own limitations, develops realistic goals, and usessupport network resource when or if necessary.
Treats challenges and problems as a learning experience.
Remains organised and focused when under pressure.
Responds appropriately and effectively to all constructivefeedback. Motivates self and others.
Person Specification
Personal Qualities
* Commitment to the vision and values of The Childrens Trust
* Flexible and can do attitude to competing commitments in workload
* Highly motivated and reliable
* Ability to cope working in a demanding environment
Experience
* Able to work as part of a team
* Health and safety aware
* Understanding of working within a caring environment
* Previous experience in a housekeeping/cleaning role (ideally from an NHS/Schools or equivalent background)
Qualifications
* GCSE English (grade C or above) or equivalent
* NVQ Level 2 in Housekeeping Services (or willingness to work towards)
Skills & Abilities
* Physically fit for moving, lifting, and cleaning
* Friendly and caring
* Understanding of childrens needs
* Able to take responsibility for their own work
* Flexible and adaptable
* Be able to communicate effectively with line manager and all staff
* Strong organisational skills
Knowledge
* Knowledge of Health & Safety
* Knowledge of Infection Control within a house services environment
* To have a knowledge of Health and Safety requirements when handling and storing cleaning materials
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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