Join to apply for the Sr Manager, Compliance role at PayPal
Join to apply for the Sr Manager, Compliance role at PayPal
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
PayPal UK Limited (“PPUK”) is seeking a dynamic, innovative, and driven subject matter expert to join our high-performing UK Risk and Compliance team as Senior Manager, UK Compliance. This role reports to the PPUK Compliance Director and will play a critical role in supporting the compliant growth of the PayPal business in the key UK market by developing PayPal’s Compliance strategies, frameworks and policies and ensuring effective implementation across all functions of the UK and Global business which support the UK markets and its customers, through proactive support and constructive challenge. In this role, you will to need to demonstrate in-depth strategic thinking and the ability to work in a fast-paced, cross functional environment, keeping the customer and key regulations at the forefront of decision making to make business-oriented recommendations aligned to risk appetite. Core Duties and Key Strategic Objectives:
* Leadership and line management of PPUK Compliance managers.
* Provision of second line market compliance oversight & advisory support to varied business and product and servicing teams across the Uk and Global enterprise.
* Risk & Compliance Program delivery, including risk assessments, annual oversight and monitoring plans, policy development.
* Effective reporting of key risks and KPIs into UK governance, including PPUK Product Governance, Outsourcing, Conduct and Customer Outcomes, Risk and Audit & Risk Committees, along with other global fora.
* Delivery of new and existing product compliance reviews to support identification and appropriate mitigation of first line operational and regulatory risks, in line with PPUK policy and risk appetite.
* Ongoing maintenance of SME knowledge to facilitate effective advice and oversight of current and emerging risks.
* Collaboration with internal teams (such as PPUK functional leaders, Global Financial Crime, Program enablement, internal control partners, product leaders) to drive effective risk mitigation plans and supporting business requirements.
* Collaboration with global risk and compliance teams, across all three lines of defence, to support strategic development, policy / process alignment and continuous improvement of risk and compliance management frameworks. You Will Also: In this role you will be critical to the successful execution of the UK and Global risk and compliance programmes. To achieve this, you will also need to :
* Act as a trusted partner to business and enablement teams and work to implement Programme, new product and BAU change to comply with the evolving regulatory and internal control environment
* Design and implement oversight frameworks for future expansion programs
* Be highly visible in engaging with varied Sales & Marketing stakeholders.
* Be comfortable delivering and navigating constructive challenge
* Demonstrate subject matter expertise in one or more of payments, merchant services, digital / crypto assets and continuous compliance monitoring frameworks.
* Be a champion for positive customer outcomes and provide a demonstrable understanding of Conduct Risk assessment and measurement
* Be comfortable with subjectivity, ambiguity taking a considered position on risks exposures, sometimes based on limited information.
* Be flexible to change - remaining open to new information or approaches and adapting decisions accordingly.
* Be accountable for building effective and diverse direct and virtual teams, attracting and retaining skilled talented individuals as well as taking an active role in developing and mentoring at all levels.
* Deputise for the Compliance Director as needed Basic Qualifications
* Degree level education
* Excellent English language communication skills, verbal and written.
* 10+ years in the UK financial industry with proven experience in a compliance function.
* Subject matter expertise in one or more of payments, SME merchant propositions, digital currency / crypto assets and or continuous compliance monitoring.
* Excellent problem solving and analytical skills
* Strong project management skills and demonstrable change management experience.
* Sound decision making and judgement, calmness under pressure, and the ability to effectively prioritise and delegate.
* Strong interpersonal skills, confident engaging with a diverse range of stakeholders, across all levels of seniority in a fast-paced, growth focused environment.
* Experience with UK regulators and the regulatory exam process in a financial institution.
* Extensive knowledge of FCA & PSR requirements plus appreciation of broader UK regulatory landscape
* High energy and creativity with an entrepreneurial spirit.
* Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions.
Job Description:
Essential Responsibilities:
* Lead complex projects and problem resolution efforts related to risk management.
* Collaborate with teams to identify and analyze risks that may impact operations and assets.
* Develop and implement strategies for risk mitigation and compliance.
* Assess current business trends to inform risk management practices and improvements.
* Drive global process improvements through effective project management and stakeholder engagement.
Minimum Qualifications:
* Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
REQ ID R0128336
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Legal
* Industries
Software Development, Financial Services, and Technology, Information and Internet
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