Job Description
Job Title: Administrator / Sales Supportwe are looking for a Sales Administrator / Sales Support / Coordinator to provide essential administrative, operational, and sales support to ensure the efficient day-to-day running of the business. The position plays a key role in maintaining office processes, supporting sales activities, managing customer relationships, and coordinating logistics within a marine engineering environment.Key Responsibilities of a Sales Administrator / Sales Support / CoordinatorAdministrative & Office SupportMaintain accurate purchase and sales ledgersHandle incoming calls and respond to general enquiriesWelcome and assist visiting customersEnsure the office remains organised and presentableManage petty cash and monitor office suppliesProvide first aid support when requiredAssist the sales team with quotations, proposals, and order processingDevelop and maintain strong relationships with customers and suppliersRespond to inbound enquiries and support lead generation activitiesKeep CRM systems updated with accurate customer informationOffer basic product advice and customer supportIdentify potential sales opportunities and contribute to business growthProcess incoming goods and support stock control using management systemsCoordinate shipments and collectionsManage repairs and servicing of customer equipmentHandle manufacturer warranty claimsOrganise re-certification of tools and safety equipmentProcess timesheets, overtime, expenses, and credit card reconciliationsSupport reporting processes and maintain accurate recordsMonitor stock levels and assist with inventory managementArrange travel and accommodation bookingsLiaise with internal teams (technical, engineering, support) to ensure service deliverySkills & Experience of Sales Administrator / Sales Support / CoordinatorPrevious experience in office administration and/or sales support preferredExperience within marine, technical, or electronics sectors is an advantageProficient in Microsoft Office (Excel, Word, Outlook) and CRM systemsStrong organisational skills with the ability to multitask effectivelyExcellent communication and interpersonal skillsAble to work independently and collaboratively within a teamMust hold the full rights to work within the UK