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Client services administrator

Norwich
Momenta Group Global
Client service administrator
Posted: 11 September
Offer description

Overview

Our client is seeking a team of Client Services Administrator to assist with issuing ABS statements or chargeable events certificates for life and pension customers and financial advisors, relating to their life and pension products.

You will also be required to handle and resolve customer queries from internal teams accurately and effectively, ensuring the best possible customer experience.


Responsibilities

* Customer Service – Provide award-winning administrative support and be part of a supportive team that is all about doing the right thing for our customers.
* Accuracy – Maintain accuracy and accountability in an expanding and fast-paced environment.
* Teamwork – Recognise the importance of working together as a team to maximise team, department, and company results.
* Knowledge – Achieve and actively maintain skills and knowledge of the financial services industry. Focus on sharing knowledge and skills to continue to develop the team and its effectiveness.
* Development – Develop new processes and challenging existing ones to maximise efficiency and accuracy. Focus on personal development to achieve industry and career progression.


What are we looking for?

* Administrators from a financial services/ corporate background. Recent graduates with a related (Business/FS) based degree will also be considered.
* You will be process-driven and possess a keen eye for detail
* An excellent communicator capable of clearly and effectively presenting ideas to stakeholders.
* A passion for customer service with a commitment to deliver on you promises and going above and beyond for our customers.
* Computer literacy and willingness to learn new systems and technologies.


Next steps

To express your interest in this opportunity, don’t delay; please click apply now.


About Momenta

Momenta is a global contingent resource solutions company, providing skilled professionals to the financial services, legal, technology and training and development sectors for over 30 years. If you have the skills and experience for this exciting role then apply today and don’t miss out on this exceptional opportunity to become one of our associates and join a company that provides our people with quality opportunities, development and ongoing support globally.

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